Summary
Overview
Work history
Education
Skills
Relative Experiences
Timeline
Generic

Haroun Moul Ferdi

London,UK

Summary

An adaptable and internationally minded individual, born in France and raised in Shanghai, China, with a British international school education. Fluent in English, French, Arabic, and Chinese, with a working knowledge of German. Currently studying Sports Management, combining sport and business knowledge, with previous customer service experience at Times Grocery Store in a fast-paced, international environment.

Overview

1
1
year of professional experience

Work history

Customer assistant

Times Grocery Store
Shanghai, China, Shanghai
08.2023 - 02.2024
  • Collaborated with team members to achieve sales goals.
  • Assisted customers by addressing queries and complaints.
  • Restocked shelves to facilitate product access for customers.
  • Guided customers in product selection to enhance satisfaction.
  • Resolved customer complaints amicably and professionally.

Education

International Baccalaureate -

The British International School Shanghai
Shanghai, China
08.2022 - 06.2024

Undergraduate Degree - Sports Management

University of Roehampton
London
09.2024 -

Skills

  • Excellent communication skills (fluent in English, French, Arabic, and Chinese; basic German)
  • Strong customer service and interpersonal skills
  • Teamwork and collaboration in fast-paced environments
  • Reliable, punctual, and well-organised
  • Adaptable and quick to learn new tasks

Relative Experiences

Volunteer – Community Project, Tanzania

  • Participated in a one-week volunteering programme supporting local communities
  • Helped build a school and repair damaged homes
  • Contributed to fundraising efforts to support families in need
  • Developed teamwork, resilience, and adaptability in a new environment

Volunteer Assistant – Moroccan Food Stand, International Day (Shanghai)

  • Assisted in serving food at a large international school event
  • Interacted with a diverse range of customers in a fast-paced setting
  • Supported team coordination and maintained a friendly, welcoming atmosphere

Founder – Freelance Graphic Design (Social Media)

  • Ran a personal graphic design service through social media platforms
  • Created custom designs for clients, including logos and digital content
  • Managed client communication, deadlines, and project delivery independently
  • Developed creativity, organisation, and basic business skills

Timeline

Undergraduate Degree - Sports Management

University of Roehampton
09.2024 -

Customer assistant

Times Grocery Store
08.2023 - 02.2024

International Baccalaureate -

The British International School Shanghai
08.2022 - 06.2024
Haroun Moul Ferdi