HAROON ASLAM

this is a part time flexible job opportunity i took on as a student during university as it gave me the ability to work on weekends and days i am available. during my time here i have followed company procedures to achieve the highest standards of stock accuracy for all stores working collaboratively as a team with diverse people of alternate nationalities on a constant basis. my primary job here has been labelled as an asset and below are some of the examples of the work i have been required to part take in :

*with Sunday being the busiest day working every Sunday week in week out

*working unsociable hours including late night/early morning

*conduct regular and systematic inventory counts of merchandise

*utilise inventory management systems to accurately record/update stock

*collaborate with warehouse teams to work in a pro efficient manner

*utilise warehouse space to rotate and manage storage of goods

From this job i therefore have gained valuable experience in stocktaking as a whole in which i am familiar with management and basic skills required to carry out a stocktake. I have attention to detail and can accurately count/record large quantities in seconds. overall from this line of work i take with me skills such as:

*being able to work independently and collaboratively with various people in a fast paced environment

*excellent communication skills

*physical stamina required to work long hours on your feet which may involve tasks such as heavy lifting and constant moving of stock

*problem solving skills to address any discrepancies

Again this is also a part time job i took forward during my early years of college. I reduced my hours here to 1 day a week and work every Saturday so it again will not disturb my studies. within my shifts i have been required to:

• Operate the EPOS till system with care and precision to accurately process cash and credit card transactions.
• Completed opening and closing duties in line with established schedule.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Requested and checked customer IDs at checkout for age-restricted products.
• Explained product benefits maximising customer engagement while driving sales.
• Helped customers obtain specialised help for refunds and exchanges.
• Delivered personalised customer service with a smile to promote return custom.
• Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
• Inspected products for damages and expiry dates before processing refunds.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Tagged products quickly and accurately with price tags and stickers.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Fostered positive relationships with customers to enhance loyalty and retention especially the elderly vulnerable customers who come early mornings for newspapers
• Totalled bills using maths skills and maintained accurate till count.
• Updated product labelling and pricing to reflect discounts and offers.
• Accurately recorded, drove and bought stock needed for the shop.

within this job i have gained the trust of my manager and owner of this business so much so he can rely on me without doubt and leave me with his store keys full well knowing i will have no problem in opening and closing up the shop first thing in the morning before a customer walks in while he travels to London for example over the course of 2 days.