Harold Fitzgerald
Langley
Summary
Dynamic professional with a track record of motivating teams and fostering collaboration. Skilled in effective communication and attentive to customer needs, delivering clear and educational information. Maintains composure and positivity under pressure while managing multiple tasks in fast-paced environments. Focused on pursuing opportunities that drive career advancement and contribute to organizational success.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Administrative assistant
Ackme Couriers
Harrow, Middlesex
2025.01 - 2025.12
Executed administrative tasks, including accurate parcel scanning and processing.
Maintained office files and welcomed visitors to create a professional environment.
Managed incoming phone calls and delivered messages to ensure effective communication.
- Coordinated parcel intake from drivers and collaborated with major courier partners.
- Advised customers on international shipping, detailing costs and options for air freight.
- Ensured smooth office operations through diligent task management.
FOOD & BEVERAGE ASSISTANT
Legoland
Windsor
2022.02 - 2022.08
- Mopping and sweeping floor, Handling customer query, Operating tills, Refilling drinks and food, Dealing with food packaging, General food prep
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Dealt with 100s of customers daily and providing them excellent customer service
Office Assistant
EALING COUNCIL
Neighborhood and Streets
2020.03 - 2020.03
- Efficiently managed data entry and database maintenance.
- Ensured seamless record keeping and physical document management.
- Maintained accurate office filing systems to enhance accessibility.
- Welcomed visitors professionally to foster a positive environment.
Education
GCSE -
THE LANGLEY ACADEMY
Slough 2018.09 - 2021.08
A level - IT, Economics, Psychology
THE LANGLEY ACADEMY
Slough 2021.09 - 2023.08
Skills
- Team collaboration and motivation
- Effective communication skills
- Customer education and support
- Pressure management and resilience
- Positive attitude and adaptability
- Multitasking in fast-paced environments
REFERENCES
- Dione, Chinska Srikanthan, 07088891142, HSBC UK
- Kumanan, Ganeshalingam, permit inspector, 07886365846, Ealing council
Timeline
Administrative assistant
Ackme Couriers
2025.01 - 2025.12
FOOD & BEVERAGE ASSISTANT
Legoland
2022.02 - 2022.08
A level - IT, Economics, Psychology
THE LANGLEY ACADEMY
2021.09 - 2023.08
Office Assistant
EALING COUNCIL
2020.03 - 2020.03
GCSE -
THE LANGLEY ACADEMY
2018.09 - 2021.08