Harmonie Dallen-daley
NORTH LONDON
Summary
Personable Bartender with experience in fast-paced live music venues. Specialises in efficient drink preparation, processing card payments, and fostering a welcoming atmosphere. Known for strong communication skills and commitment to responsible alcohol service, ensuring memorable customer experiences while upholding professionalism.
Overview
1
1
year of professional experience
Work History
BARTENDER STAFF
SCALA
10.2025 - Current
- Prepare and serve alcoholic and non alcoholic beverages quickly and accurately during high volume service.
- Manage multiple drink orders simultaneously while maintaining speed and quality.
- Delivered fast, friendly, and professional customer service, enhancing guest experience in busy live music venue.
- Recommend drinks and upsell products to enhance the customer experience.
- Processed cash and card payments using POS systems with high accuracy, ensuring smooth transactions.
- Ensure compliance with UK alcohol licensing laws and responsible service policies.
- Recognise signs of intoxication and handle refusals professionally and respectfully.
- Maintain a clean, organised, and well stocked bar throughout each shift.
- Assisted with opening, closing, and operational duties, contributing to efficient bar operations.
- Work collaboratively with the wider bar team to provide smooth and efficient service during busy events.
Education
GCSE - Math and English
Wexham Secondary School
09-2015
NVQ Level 2 -
Aspire Academy
04-2019
Skills
- Bartending & Beverage Service
- Responsible Alcohol Service
- Drink upselling
- POS & Till Operation
- Cash and Card Handling
- Stock Replenishment
- Health & Safety Compliance
- Working Under Pressure
- Multitasking
- Time Management
- Attention to Detail
- Excellent Customer Service
Timeline
BARTENDER STAFF
SCALA
10.2025 - Current
GCSE - Math and English
Wexham Secondary School
NVQ Level 2 -
Aspire Academy