Harmanjit Singh Rai
Luton,Bedfordshire
Summary
Dedicated University of Leicester Economics student with 2 years of customer-facing experience in retail and service. Known for delivering positive experiences and maintaining high standards in busy environments. Interested in utilising barista skills to contribute effectively to a café team.
Overview
4
4
years of professional experience
Work history
Retail Assistant
BP Petrol Station
08.2022 - 09.2023
- Delivered friendly and efficient service in a busy environment
- Processed cash and card payments accurately
- Maintained high cleanliness and presentation standards
- Resolved customer queries professionally
Marketing & Sales
Matrix Alliance
09.2024 - 05.2025
- Built strong customer relationships through confident communication
- Worked in a fast-paced, target-driven environment
- Collaborated with team members to achieve performance goals
Customer Service Assistant/Tyre Fitter
JS Euro Tyres Ltd
07.2021 - 07.2022
- Greeted and assisted walk-in customers, handling bookings and enquiries.
- Maintained a welcoming and professional service atmosphere.
- Supported smooth day-to-day operations in a busy workshop.
Warehouse Operative
Superdrug
07.2022 - 09.2022
- Picked and packed orders efficiently with high attention to detail.
- Worked to tight deadlines while supporting team performance.
Warehouse Operative
FedEx
08.2021 - 10.2021
- Organised and sorted parcels quickly and accurately.
- Worked overnight shifts, demonstrating reliability and strong work ethic.
- Collaborated with colleagues to meet delivery and quality standards.
Education
Bachelor of Science - Economics
University of Leicester
Leicester 01.2022 - 01/2026
Business Level 3 BTEC National Diploma - undefined
Luton Sixth Form
09.2020 - 07/2022
Harlington Upper School
09.2017 - 7 2020
Skills
- Delivering Friendly & Efficient Customer Service
- Teamwork During Busy Service Periods
- Cash Handling & Till Operation
- Maintaining Clean & Organised Workspaces
- Quick Learner with Strong Reliability
- Fluent in English and Punjabi
References
References available upon request
Customer Service Highlights
- Delivered attentive and personalised service across retail and face-to-face sales roles, building strong rapport with customers of all age groups, including elderly customers.
- Proactively went beyond standard duties, including assisting an elderly customer with carrying shopping to her car to ensure a positive experience.
- Maintained friendly, confident communication while working in busy, target-driven environments.
Timeline
Marketing & Sales
Matrix Alliance
09.2024 - 05.2025
Retail Assistant
BP Petrol Station
08.2022 - 09.2023
Warehouse Operative
Superdrug
07.2022 - 09.2022
Bachelor of Science - Economics
University of Leicester
01.2022 - 01/2026
Warehouse Operative
FedEx
08.2021 - 10.2021
Customer Service Assistant/Tyre Fitter
JS Euro Tyres Ltd
07.2021 - 07.2022
Business Level 3 BTEC National Diploma - undefined
Luton Sixth Form
09.2020 - 07/2022
Harlington Upper School
09.2017 - 7 2020