Harmandeep Singh
Southall,Central
Summary
Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
2
2
years of professional experience
Work history
ASSISTANT MANAGER
Globexo Solutions
Mohali
12.2021 - 08.2023
- Schedule and coordinate meetings
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conduct employee performance reviews
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Trained staff on best practices to achieve optimal productivity.
- Smooth out problems within the workplace
- Built customer relationships with consultative sales approach.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
SALES EXECUTIVE
SETHI ENTERPRISES
- 01.2021
- Managed client relationships from early stages of sales process through to post-sales
- Maintained contact with customers throughout sales and pre-delivery process.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Built long-term relationships with customers and generated referrals from existing clients.
Education
Matriculation - Matriculation
Kendriya Vidhyalya No.2 A.F.S
India 04/2013 - 03/2014
Msc Management - Business
Coventry University
London 09/2023 -
Bachelor Of Commerce - Business
IEC University
India 07/2018 - 09/2021
Certificate of Higher Education - Senior Secondary
Kendriya Vidhayalya No.2 A.F.S
India 04/2015 - 03/2016
Skills
- Sales monitoring
- Staff Management
- Sales growth
- Cost Control
- Data entry
- Good Communication
- Multi Tasking
- Microsoft Office
Languages
English
Advanced
Hindi
Fluent
Punjabi
Native
Timeline
ASSISTANT MANAGER
Globexo Solutions
12.2021 - 08.2023
SALES EXECUTIVE
SETHI ENTERPRISES
- 01.2021
Matriculation - Matriculation
Kendriya Vidhyalya No.2 A.F.S
04/2013 - 03/2014
Msc Management - Business
Coventry University
09/2023 -
Bachelor Of Commerce - Business
IEC University
07/2018 - 09/2021
Certificate of Higher Education - Senior Secondary
Kendriya Vidhayalya No.2 A.F.S
04/2015 - 03/2016
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