Harman Somal

Coxhoe ,County Durham

Summary

Motivated college student pursuing Level 3 Business Extended Diploma with hands-on retail experience. Developed strong customer service skills through direct interaction with customers in a convenience store environment. Eager to expand knowledge and experience in business or customer-focused roles. Brings positive attitude, effective communication skills, and readiness to embrace new challenges.

Work history

Retail Worker

Local Shop

Took interest in customers needs and concerns to provide thoughtful advice and products recommendations.
Operated cash registers with accuracy and processed cash and card transactions
Assisted customers in locating specific items to boosts satisfactions
Approached customers interactions in a enthusiastic, flexible scheme

Education

Level 3 Extended Business Diploma -

New College Durham

Durham

GCSEs -

King James 1 Academy

Skills

Strong Communications - Communicating to customers showcasing the value of a products
Good Learning Skills - During my work experience, I consistently completed tasks quickly and efficiently, meeting the expectations set by my manager

Teamwork - I work well in a team and understand the importance of communication, reliability, and supporting others In retail, I worked closely with colleagues to keep the store running smoothly and ensure customers were served efficiently
Customer Service - I have strong customer service skills, gained through retail experience where I helped customers with their enquiries, handled complaints professionally, and made sure they had a positive shopping experience

Affiliations

Sports - Gym Sessions, Active Participation in Football, Golf and Padel

Timeline