Harish Nallavelli
Hounslow
Summary
Veteran bartender and mixologist with 9+years of experience .Providing friendly and engaging customer service. Acquired a rich knowledge of the beverage world and skilled at quickly and efficiently producing high quality cocktails.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head Bartender
The Yard Bar Soho
London,United Kingdom
02.2023 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Maintained clean and organized workspace, adhering to strict hygiene standards for health and safety of customers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
Senior Bartender
SOCIAL Mount Road -E Hotel Chennai(impresario Entertainment & Hospitality Pvt. Ltd)
Chennai,India
12.2019 - 06.2022
- Resolved customer complaints promptly and professionally, preserving positive relationships between business and its clientele.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed loyal customer base by fostering engaging and welcoming atmosphere for patrons.
Senior Bartender
Sarjarpur Social
Bangalore,India
02.2019 - 12.2019
- Conveyed broad cocktail knowledge and mix complex drinks consistently.
- Served guests and filled and server orders quickly and continually.
- Handled difficult customer service situations while maintaining standards and following applicable liquor laws.
- Maintained clean and well-stocked bar.
- Prepared beverages, cocktails and wine orders in adherence to state and city alcohol laws.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
Senior Bartender
Secret Society
Chennai,India
05.2016 - 12.2018
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Prepared beverages, cocktails and wine orders in adherence to state and city alcohol laws.
- Conveyed broad cocktail knowledge and mix complex drinks consistently.
- Served guests and filled server orders quickly and courteously.
- Checked IDs in accordance with beverage guidelines.
Bartender
The Hotel J, s FIVE TWO (Small World Neighborhood bar)
Chennai,India
09.2014 - 05.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
Education
1Year Diploma in Bar Management -
Indian Institute of Bartending
Chennai,India09.2014
Bachelor of Hotel Management & Catering Technology -
Pioneer Institute of Hotel Management
Hyderabad,India04.2013
Intermediate -
Sandeepani Junior College
Kamareddy,India04.2010
SSC -
Z.P.H.S
Demikalan,Kamareddy,India05.2008
Skills
- Mixing Cocktails
- Customer Service
- Wine and liquor knowledge
- Alcohol Safety Knowledge
- Bar Equipment Maintenance
- Best Hygiene Standards
Training
22 Weeks at Green Park Hotel,Hyderabad.
Certification
Alcohol Level 2 Personal License
Timeline
Head Bartender
The Yard Bar Soho
02.2023 - Current
Senior Bartender
SOCIAL Mount Road -E Hotel Chennai(impresario Entertainment & Hospitality Pvt. Ltd)
12.2019 - 06.2022
Senior Bartender
Sarjarpur Social
02.2019 - 12.2019
Senior Bartender
Secret Society
05.2016 - 12.2018
Bartender
The Hotel J, s FIVE TWO (Small World Neighborhood bar)
09.2014 - 05.2016
1Year Diploma in Bar Management -
Indian Institute of Bartending
Bachelor of Hotel Management & Catering Technology -
Pioneer Institute of Hotel Management
Intermediate -
Sandeepani Junior College
SSC -
Z.P.H.S