Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Harish Gunda

Harish Gunda

Manchester,Timperley

Summary

Customer and Operational:

Delivery/Engineering Manager with proven ability to lead cross functional teams in delivering value- driven solutions to the customer. Adaptable in a fast-paced organization utilized with scrum mastery & IT skills and focused communication skills, to be able to accomplish assignments.

  • Goal-oriented IT professional offering more than 14 years of experience including 4+ years as Agile Delivery Manager under Agile environment with proven history of successful work with cross functional teams.
  • More than 5Years of experience handling Banking & Finance Projects.
  • Working experience in Data Mining & Data Governance.
  • Working towards the Project Mission & KPI's defined.
  • Excellence in leading a large Scrum Adoption & Implementation by designing a customized Scrum framework and governance
  • Expertise in managing the entire gamut of Project Management tasks right from planning, monitoring, controlling, developing phases of project lifecycle through Agile, Scrum / Kanban practices/methodologies
  • Experience as Enterprise Scrum master with strong communication skills & solid analytical skills using Agile (scrum / Kanban / LeSS / SAFe) practices/methodologies in a SDLC environment.
  • Mapped requirements of clients as well as different Senior Management, Vendors / Consultants & other stakeholders for ensuring overall coordination of Product Management deliverables into the Scrum execution process in addition to communicating out status to stakeholders and upper management.
  • Extensive experience in Data Mining & Data Governance.
  • Experience using Jira, AWS devops, Confluence and Office 365.
  • Experience working with cross functional teams and vendors, remediating and dialoging to remove blockers and business continuity.
  • Result-oriented professional with planning, communication, interpersonal & negotiation skills; capable of working in complex environments to deliver solutions on time.

· Created customer impact analysis and customer journey documents

· Creation of process maps and linking to the capability model Application of business methodologies like SIPOC in process analysis to identify hand in and hand off players

· Impacts analysis of inflight application during change management activity IT

· Understanding of Agile and waterfall methodologies Requirements gathering, fit – gap analysis and providing solutions and suggestions

· Ability to write functional & technical documentation

· More than 3Years of experience into Engineering and Product Management.

· 8years of experience into end to end QA activities (Functional and Non-Functional testing).

· 2Years of working experience in developing reports in Tableau to showcase the live data to Stakeholders.

· 1.5 Years of working Talend Development Tool (ETL Data Transformation).

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Agile Delivery Manager

Virtusa - Lloyds Banking(Client)
Manchester, Timperley
08.2022 - Current
  • Ensure that delivery team purpose and objectives are clear and linked to the broader Group vision, strategy and customer roadmap.
  • Translate business objectives into streams of work, aligning technology and business strategy.
  • Work closely with Iteration Managers, Project Managers and other leaders to deliver initiatives and products utilising lean and agile project management methods.
  • Coach and empower delivery teams to take accountability for delivery, risk and issue management and assisting by removing blockers.
  • Application and/or Platform ownership including facilitation of critical incident management and technical roadmaps.
  • Empower and support product owners and delivery teams to invest in application health, balancing application and platform ownership responsibilities with project delivery.
  • Provide coaching, mentoring and professional development opportunities (i.e cross-skilling and role exposure) for team members in line with career development plans.
  • Enable and support Strategic Delivery Partners to optimise and deliver valued outcomes from partnered resources.
  • Develop a team environment that supports team engagement and high performance in a diverse, distributed and partnered team.
  • Proactively manages and addresses performance issues in delivery team members.
  • Builds strong relationships with internal customers, stakeholders and integration teams to ensure delivery is smooth and customer centric.
  • Provide technical advice and direction to teams and customers with a view to inform business strategy, and deliver technical solutions, that drives innovation and business outcomes in an Agile way of working.
  • Provide advice and thought leadership to ensure successful design and implementation of technology strategies that align with divisional corporate goals and strategies.
  • Manage team operations, including portfolio planning, resource, financial and risk management.
  • Monitored system performance using recognised and agreed criteria.

Delivery Manager

Nationwide Building Society
London
01.2022 - 08.2022
  • Working in Scrum and Scaled Agile framework
  • Involved in PI Planning.
  • Facilitating Scrum Events (Daily Stand up, Sprint Planning, Spring Grooming, Sprint Retro, Sprint Showcase)
  • Managing Sprint Backlogs and Scrum Boards.
  • Documenting the Sprint goals and managing team progress every sprint.
  • Documenting new topics of knowledge related to project in Confluence.
  • Facilitating and supporting team in up skill their knowledge.
  • Working within multiple systems/teams to understand and evaluate the risk and dependencies.
  • Aligning releases to match the release Train process and Part of SOS (Scrum of Scrums).
  • Provided extensive guidance to highly effective teams on how to use Scrum by educating and implementing the different scrum ceremonies.
  • Worked with the Product owners to align teams with the product vision, sprint goals, and other necessary information.
  • Remove roadblocks that prevent team from making progress and shield team from outside forces.
  • Provide coaching to teams in implementing Scrum/Kanban, capacity planning, estimation (including but not limited to story pointing), backlog refinement, measuring velocity and other metrics, improving quality and effectiveness, and driving continuous improvement of team performance.
  • Track various Agile metrics and take appropriate corrective actions and used tools like Jira, confluence, trello, and so on for easy workflow

Highlights:

· Introduced & taught Scrum/LeSS, functional testing, performance testing, test case management & product backlog management

· Met deadlines by managing time effectively to complete multiple tasks. As a result

· Following are the accomplishments received from every product.

Payment reminder for MPL increased the make of payment by 15%.

Birthday Greetings Communications to remind PML customer Increase the persistency level by 2 to 5%.

PML conservation Campaign reduced the surrender rate by 2.5%.

· Coached/Mentored a cross-functional team to deliver quality products while achieving the

· Implemented a monthly release schedule that increased the number of work items released

Delivery Manager

Prudential Financials( Rebadged to TCS)
Bangalore, India
10.2017 - 01.2022
  • Promoted Agile transformation Lead and coach organization on Scrum adoption.
  • Worked with other Scrum Masters to increase the effectiveness of the application of Agile Processes in the organization.
  • Helped managers and stakeholders understand Scrum/Kanban implementations within the organization.
  • Processed Facilitator and Coach to the agile team and Product owner.
  • Coached the Agile team on best practices and theory.
  • Track metrics and monitor for potential problems or bottlenecks. Resolved impediments that prevent the Agile team and Product.
  • Coordination between multiple Geographic teams.
  • Encouraged team members to go with 100% Automation in building multiple works flows.
  • Collaborating with technical design teams to set standards for software, hardware, and security
  • Enabled high-level performance benchmarks for all the applications.
  • Acted as Technical Architect when needed.

Engineering Manager

Xperi (Ex-Rovi & Tivo) – UK
Bangalore, India
10.2017 - 05.2019
  • Participated in the software development process as an agile coordinator, leading retrospectives to analyze performance and quality of solutions.
  • Assisted in translating commercial requirements into individual development tasks and efficiently allocate those tasks to software engineers.
  • Managed development tasks in our designated software package, ensuring consistent recording of key information.
  • Developed, published, and implemented agreed metrics and service monitoring resources, reporting on the performance of the service to the leadership team.
  • Ensure adherence to the software development life cycle, including conducting code reviews and ensuring optimal performance.
  • Provide resource requirement estimates for developing new functionalities to the Product team, collaborating closely with the Principal Architect and other technical personnel.
  • Collaborated with the Information Security Team and technical personnel to compile responses to client onboarding questionnaires.
  • Coordinated and managed change requests, code releases, and shared APIs with other IT groups.
  • Communicated with other management, engineers, product managers, and support specialists on product issues.
  • Tracked and communicated team velocity and sprint/release progress.
  • Worked with Product owner On Artefacts Such as Product Backlog, Spring Backlog, and Sprint Burn-down, Release Burn-down.
  • Facilitated Scrum of Scrum for offshore Scrum teams.
  • Assist team with making appropriate commitments through story selection and task definition.
  • Inspired and motivated the team to deliver innovative solutions with the appropriate with an appropriate sense of urgency.

Highlights:

· By successfully delivering cDVR(Cloud-based digital video recording ), Tivo reached their first milestone by touching 6.8 million subscribers.

· Collaborated with enterprise Vendor Services team on due diligence processes to establish risk parameters and performed risk assessments for all active IT third-party vendors to maintain culture of compliance.

· Educated stakeholders on scrum processes, including product refinement and backlog management, resulting in clear system requirements and improved progress transparency.

Senior Software Engineer

Wipro Technologies
Bangalore, India
03.2014 - 09.2017
  • Managed 6Members of Performance team and 10 members of contractors from different service-based companies.
  • · Played a role as Agile Scrum Master/Agile Coach. Facilitated Sprint Ceremonies -Sprint Planning, Daily Scrum, Sprint review and sprint retrospective, backlog refinement, Capacity Planning for the upcoming sprint.
  • Sprint Backlog creation, Sprint pre-planning, facilitate product backlog prioritization and Collaboration between PO and dev team.
  • Created JIRA dashboard for managing the sprint status, sprint stories with various details which includes scope of the sprint, sprint goal, number of story points, burn down chart, story segregation based on the status throughout the life cycle of sprint.
  • Generated Various report based on the need for client/management.
  • Helped team with Story estimation techniques (Planning poker, T-shirt sizing) .
  • Non-Functionality test case creation (100% coverage). Conducted system performance testing to ensure system reliability, capacity and scalability.
  • Created and implemented automated test plans, test scripts, and techniques using JMeter.
  • Validated multiple STB products with more than 1Million users for multiple customers like Virgin media, Vodafone, Netflix. Performance Disaster Recovery scenarios.
  • Worked on AWS integration to generate the load between the VM's created under EC2.
  • Integration of KAFKA to check whether the posted events are logging in KAFKA and measured the performance metrics. Analyzed the test results generated from S3 as well as SPLUNK.
  • Designed, developed, maintained, and executed automated software tests to qualify embedded software products.
  • Worked well in Agile environment to effectively plan and carry out tests on products at different stages of development.

Highlights:

· Awarded multiple times with "Going to extra miles". Implemented Agile principles to effectively track deliverables and boost development efficiency.

· Offered technical assistance to the developers and directly to customers to breakdown and fix diverse problems.

· Supported product design reviews by providing expertise in areas such as functional operations, design usability and expected issues.

Software Engineer

Symphony Teleca, India
Bangalore, India
02.2011 - 03.2014
  • Researching, designing, implementing, and managing software programs.
  • Development of technical specifications and plans
  • Possess up-to-date knowledge of technological developments in the industry
  • Identifying areas for modification in existing programs and subsequently developing these modifications.
  • Writing and implementing efficient code based on Hitachi standards.
  • Review and recommend improvements to existing test procedures.
  • Analyse test results and coordinate with development teams for bug fixes.
  • Generate test summary reports for management review. Tested server loads to determine whether the system infrastructure could handle expected user demands.
  • Analyse root causes of performance issues and provide corrective actions.

Highlights:

Elected as one of the member to visit Japan and be part of customer issue analysis.

Awarded as best performer of the Year 2013.

Education

Bachelors of Engineering - Information Technology

JNTUH
Hyderabad
09.2005 - 05.2009

Skills


  • Program Management
  • Data Analysis
  • Data Mining & Goverance
  • Working experience in Collibra Data Governance tool
  • Scrum and Agile Management
  • Stakeholder / Vendor Management
  • Product Ownership
  • Continuous Improvement Leader
  • Excellent Analytical Problem-Solving skills
  • Team Management and Leadership
  • Co-ordinating with Distributed Teams
  • People Skills
  • Lean Thinking
  • Leading and Facilitating Change
  • MS Office (Excel, Word, Access, Project) Scripting: Java Scripting, Java
  • LINUX
  • Database: MySQL, Oracle & PostgreSQL
  • Performance Testing Tools: JMeter, Load Runner, Performance Centre (Micro Focus)
  • Functional Testing Tools: Cucumber, Mocha, Chai, Postman, SOUPUI, Selenium, Appium
  • Monitoring: AppDynamic, Splunk, Dynatrace & Grafana ETL Dev Tools: TALEND
  • Micro services & Docker containers Azure and DevOps work experience
  • Working knowledge on Saas
  • JIRA for task management
  • AWS (Load balancing, Monitoring, Instance creation) Git for Version control

Languages

English
Fluent

Certification

  • Certified Scrum Master (Scrum Alliance).
  • Certified Professional Scrum Master (Scrum Alliance).
  • Certified SAFe 5.1 Agilest (Scaled Agile).
  • Certified Scrum Product Owner (Scrum Alliance).

Timeline

Agile Delivery Manager

Virtusa - Lloyds Banking(Client)
08.2022 - Current

Delivery Manager

Nationwide Building Society
01.2022 - 08.2022

Delivery Manager

Prudential Financials( Rebadged to TCS)
10.2017 - 01.2022

Engineering Manager

Xperi (Ex-Rovi & Tivo) – UK
10.2017 - 05.2019

Senior Software Engineer

Wipro Technologies
03.2014 - 09.2017

Software Engineer

Symphony Teleca, India
02.2011 - 03.2014

Bachelors of Engineering - Information Technology

JNTUH
09.2005 - 05.2009
Harish Gunda