Hari Satheesh
Manchester,Worsley
Summary
Dynamic Business Analyst and Product Owner with 7 years of experience in requirement analysis, user story creation, and backlog management across digital transformation projects. Successfully delivered HMRC-aligned products from inception to go-live while enhancing collaboration across cross-functional teams. Proficient in stakeholder management, API analysis, UAT support, and technical documentation, supported by a strong background in QA leadership. Focused on delivering customer-centric solutions and driving continuous process improvement across product delivery and migration initiatives.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Solution Designer
Sage
Manchester
05.2021 - Current
- Worked closely with Product Managers to elicit business requirements into detailed, actionable user stories aligned with product goals and delivery timelines.
- Created and refined user stories that effectively captured and delivered high-level business requirements.
- Collaborated with Frontend and Backend Architects to assess the technical feasibility of UX designs and proposed solutions.
- Conducted detailed analysis of HMRC APIs to define high-level business and functional requirements for product integrations.
- Played a key role in the development of a Personal Tax Making Tax Digital (MTD) product from inception through to successful go-live, ensuring full alignment with HM Revenue and Customs (HMRC) compliance requirements.
- Contributed to migration projects by validating that features on the new platform matched pre-migration functionality and business requirements accurately.
- Applied technical and analytical expertise to identify gaps in requirements early in the lifecycle, reducing risk of end-to-end integration failures close to release.
- Collaborated with stakeholders to define phased delivery approaches for complex requirements and ensure alignment on implementation strategy.
- Identified key product performance indicators and analytics requirements to measure feature success and user adoption.
- Participated in user research and feedback sessions, incorporating user insights into product improvements and feature enhancements.
- Supported solution architects with backend documentation by ensuring business rules and functional requirements were accurately captured and aligned.
- Worked closely with Accessibility teams to provide feature documentation and ensure solutions adhered to accessibility standards and compliance requirements.
- Mentored new team members by conducting feature walkthroughs, knowledge-sharing sessions, and onboarding support.
- Leveraged cross-product knowledge to identify reusable requirements and improve consistency across interconnected products, enhancing overall customer experience.
- Utilised AI-powered tools including Microsoft 365 and prompt engineering techniques to improve efficiency across discovery preparation, stakeholder facilitation, user story creation, and API analysis activities.
Product Owner
GoProposal by Sage
Manchester
05.2023 - 10.2024
- Collaborated closely with stakeholders to gather, analyse, and prioritise product requirements, contributing to roadmap planning and delivery strategy.
- Managed and refined the product backlog using MoSCoW prioritisation techniques, ensuring development teams had clear, well-defined, and prioritised deliverables.
- Facilitated Agile ceremonies including sprint planning, sprint reviews, and retrospectives to drive effective collaboration and continuous process improvement.
- Analysed user feedback, product performance metrics, and customer insights to identify opportunities for product enhancements and improved user experience.
- Partnered with Product Managers and Product Marketing teams to coordinate feature releases, execute beta roll-outs, and gather user feedback to reduce delivery risk and validate solutions.
- Supported the product team in triaging issues, defects, and customer-reported problems, ensuring timely resolution and improved customer satisfaction.
- Conducted high-level feature analysis, delivery planning, and effort estimation, presenting proposed solutions and timelines to stakeholders to support informed decision-making.
Business Analyst
Greensill Capital
Warrington
02.2019 - 04.2021
- Analysed new business requirements in change triage sessions, assessed impacts on existing systems, and recommended solutions to facilitate transition from AS-IS to TO-BE states.
- Translated stakeholder requirements into detailed functional specifications, user stories, use cases, workflow diagrams, process flows, and data models.
- Prepared and maintained Requirement Traceability Matrices (RTM) to ensure alignment between business, functional, and technical requirements throughout the project lifecycle.
- Collaborated closely with development teams to understand technical implementation approaches and ensure proposed solutions aligned with product vision and business objectives.
- Defined and documented solution approaches in collaboration with business stakeholders and Change Analysts, obtaining formal sign-offs for proposed solutions.
- Created detailed Acceptance Criteria using BDD format to clearly define development and testing scope, preventing scope creep and ensuring delivery quality.
- Facilitated and participated in Agile ceremonies including Three Amigos sessions, sprint planning, sprint refinement, and backlog grooming sessions.
- Worked with Scrum Masters, Product Owners, and Project Managers to prioritise backlog items, map deliverables to release plans, and support timely project delivery.
- Conducted workshops with SMEs for platform revamp initiatives, identified application limitations, and recommended process and system improvements to enhance user experience.
- Documented and managed user stories in Jira, linking requirements to prototype designs in Miro and Lucidchart to ensure clarity and alignment.
- Utilised SQL for data analysis, requirement validation, and execution of UAT test scenarios.
- Assisted business users during User Acceptance Testing by validating functionality and resolving issues.
- Developed low-fidelity prototypes for minor enhancements and collaborated with UX teams on complex workflow and process designs.
- Shadowed the Product Owner during the transition from QA to Business Analyst role at Greensill Capital, gaining hands-on experience in agile product delivery and business analysis practices.
Test Lead
Capgemini
Chennai
09.2016 - 11.2018
- Led in-sprint automation testing efforts, ensuring high-quality feature delivery from development through to production release.
- Designed and executed test scenarios based on business requirements, enhancing requirement validation and minimising production defects.
- Performed API and integration testing using SoapUI to validate complex system interactions and ensure end-to-end quality.
- Led QA activities within an Agile Scrum team, guiding testing efforts for an 8-member delivery team across multiple releases.
- Delivered testing sign-offs and release metrics, confirming successful sprint and release completion within deadlines.
- Collaborated with developers, product owners, and business stakeholders during sprint ceremonies, demos, and release activities to ensure alignment and clarity.
- Brought strong QA expertise into Business Analysis, enabling a quality-driven approach to requirements analysis, user story definition, and solution delivery.
Senior QA Engineer
Accenture
Chennai
12.2011 - 09.2016
- Tracked and managed defects through HP ALM until closure, ensuring timely resolution.
- Conducted postproduction defect and fishbone analysis, presenting findings to clients and stakeholders to inform decision-making.
- Prepared test plans, scripted tests, executed test data preparation, documented processes, and reviewed test results during system integration testing (SIT) and user acceptance testing (UAT) phases.
- Prepared Requirement Traceability Matrix during test execution.
- Estimated effort for software releases by analysing project scope and resource availability.
- Mentored junior software engineers, providing guidance on coding standards, best practices, and professional development.
Education
Bachelor of Technology - Mechanical Production Engineering
SCT College Of Engineering And Technology
Trivandrum, India05-2011
Skills
- Product Owner
- Requirements analysis
- Backlog management
- Mentorship
- Product knowledge
- Project Management
- Microsoft Office Suite
- Requirements elicitation
- UAT Testing
- API contract documentation
- Lucidchart
- JIRA documentation
- MIRO
- Confluence
- Waterfall and Agile delivery
- Agile practices
- Stakeholder engagement
- Prompts Engineering Techniques for AI models
- Stakeholder collaboration
- User experience design
- User story creation
- Mentoring team members
- Scrum and Kanban Frameworks
- Systems Modelling Techniques
Certification
- BCS International Diploma in Business Analysis The Chartered Institute for IT
- ISTQB- Foundation level
Accomplishments
- Received Accenture Celebrates Excellence (ACE) award twice for the outstanding work on deliverables during 2014 and 2015.
- Received Employee Star Award from Greensill capital.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Owner
GoProposal by Sage
05.2023 - 10.2024
Solution Designer
Sage
05.2021 - Current
Business Analyst
Greensill Capital
02.2019 - 04.2021
Test Lead
Capgemini
09.2016 - 11.2018
Senior QA Engineer
Accenture
12.2011 - 09.2016
Bachelor of Technology - Mechanical Production Engineering
SCT College Of Engineering And Technology