Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
1
Certification
Work History
Reliance Jio Infocomm Ltd (RJIL)
Integrated Access Network Lead
02.2021 - 09.2022
Job overview
Conducted extensive drive test analysis for post-optimization validation and continuous improvement efforts.
Managed resource allocation effectively while maintaining strict adherence to project timelines and budget constraints.
Reduced dropped call rates by identifying problem areas and implementing targeted solutions.
Delivered detailed reports on project progress, milestones achieved, and challenges faced during implementation phases.
Enhanced network performance by optimizing RF parameters and conducting drive tests.
Performed cell site audits to identify opportunities for optimization and recommend changes for improved performance.
Provided technical guidance to team members, fostering an environment of collaboration and growth.
Anticipated network growth trends by analyzing market data to prioritize capacity expansions proactively before congestion issues arose.
Developed comprehensive RF planning strategies to meet coverage, capacity, and quality requirements.
Spearheaded initiatives that resulted in increased network reliability and quality, directly contributing to improved customer satisfaction ratings.
Led a team of engineers in planning, optimization, and troubleshooting for efficient network operations.
Collaborated with cross-functional teams to ensure seamless integration of new sites into the existing network infrastructure.
Regularly reviewed vendor documentation to stay updated on industry best practices and emerging technologies relevant to RF optimization.
Ensured proper frequency planning to minimize interference between neighboring cells within the network.
Improved customer experience through regular analysis of KPIs and implementation of necessary adjustments.
Reliance Jio Infocomm. Ltd.
RF Optimization & Planning Engineer
10.2018 - 02.2021
Job overview
Conducted daily analyses of KPI reports to identify and address underperforming cells
Analyzed congested cells and prepared solutions like capacity enhancement and optimization plans
Planning of OSC, ESC, eNB, and BSA for highly congested areas
Managed a team of 24 RF field engineers across various cities, providing daily support and guidance in optimization and KPI monitoring activities
Supported to area managers and state leads for data management & Special project tasks such as, Interference mitigation, 5G Planning, Small Cell Planning, Daily KPI reports.
Contributed to successful completion of multiple projects by effectively coordinating work activities among various departments.
Participated in continuous improvement initiatives aimed at streamlining processes and enhancing overall productivity within the organization.
Developed customized reports for stakeholders, presenting key performance indicators that informed decision-making.
Trained new employees on the proper use of various software applications, tools, devices in order to help them quickly acclimate themselves within their respective roles moving forward.
Produced tables, pivot reports and charts for use in key decision-making processes.
Vedang Cellular Services Pvt. Ltd.
Technical Support Engineer - RF
05.2017 - 10.2018
Job overview
Coordinated field team for Customer complaints, RF survey, IBS walk test, New site planning, Site optimization, 2G-3G KPI analysis for customer complaints
Supported to Field team for optimization and KPI monitoring post-optimization.
Provided remote assistance to customers, ensuring timely resolution of network problems.
Served as an escalation point for challenging technical inquiries, demonstrating expertise in problem-solving abilities.
Mentored junior members of the team on best practices in issue resolution techniques.
Built long-lasting relationships with key accounts through consistent delivery of outstanding technical support and service.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Traveled with salespersons on customer location visits to respond to specific technical questions.
N R Switch N Radio Services
Technical Support Engineer - RF
01.2017 - 04.2017
Job overview
Customer Complaints, RF Drive test, RF Survey, IBS walk test, Physical Optimization of sites.
Attending VIP Customer complaints and special event coverage or data speed complaints.
Optimized antenna tilt angles based on field measurements , maximizing coverage while minimizing interference between cell sectors.
Improved handover success rates by optimizing neighbor lists and adjusting handover parameters accordingly.
GI Staffing Services Pvt. Ltd.
Technical Support Engineer- RF
10.2015 - 12.2016
Job overview
Maintained a high level of customer satisfaction by consistently delivering top-notch support services.
Minimized interference within networks by identifying potential sources of conflict between multiple signals or frequencies.
Conducted thorough site surveys prior to installation projects, gathering necessary data to inform optimal decisions.
Optimized antenna positioning with careful testing and alignment to ensure maximum signal strength.
Wingsnet India (ISP)
Senior Engineer
01.2015 - 08.2015
Job overview
Supervision on new developing sites, Customer interaction regarding connectivity issue.
Reduced network downtime by proactively identifying and resolving connectivity issues.
Managed, tracked, and coordinated problem resolution and escalation processes.
Accurately read, understood and carried out written instructions.
Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
Education
Gujarat Technological University
Gujarat, India
Bachelor of Engineering from Electronics And Communications Engineering
State Construction Head - Asst. Vice President (Gujarat Circle) at Reliance Jio Infocomm LtdState Construction Head - Asst. Vice President (Gujarat Circle) at Reliance Jio Infocomm Ltd