Haoyang Zheng
Coventry,the United Kingdom
Summary
Retail professional with experience in sales, store operations, and marketing coordination gained at Aesop. Helped generate over £326K (approx. RMB 3 million) in revenue and supported the opening of five new stores. Skilled in visual merchandising, customer service, and promotional campaigns, with strong teamwork and adaptability. Seeking part-time opportunities to apply my skills and gain UK work experience.
Overview
3
3
years of professional experience
Work history
Retail sales consultant
Aesop China（LOREAL）
Shanghai, China
12.2022 - 08.2025
- Managed daily sales and store operations, ensuring smooth workflows from stock control to customer service.
- Supported the successful opening of five new stores, assisting with setup, merchandising, and staff onboarding.
- Drove sales performance, generating over £326,000 in revenue (approx. RMB 3 million), with skincare products ranking as the top-selling category.
- Oversaw product intake, replenishment, and returns, ensuring accuracy and compliance with health and safety standards.
- Planned and delivered promotional campaigns using creative strategies to boost customer engagement and sales.
- Interpreted customer feedback and sales data to optimise displays and enhance the overall shopping experience.
- Worked closely with colleagues to provide tailored customer service, building loyalty and repeat business.
Education
Bachelor of Arts - International Marketing
Coventry University
Coventry 09/2025 -
Skills
- Customer Service & Communication
- Sales Performance & Target Achievement
- Retail Operations (stock control, cash handling, replenishment)
- Visual Merchandising & Store Presentation
- Marketing Coordination & Promotional Campaigns
- Store Opening Support & Staff Training
- Data Analysis for Sales Optimisation
- Teamwork & Problem-Solving
- Time Management & Adaptability
Languages
Chinese (Mandarin)
Native
English
Upper intermediate (B2)
Timeline
Retail sales consultant
Aesop China（LOREAL）
12.2022 - 08.2025
Bachelor of Arts - International Marketing
Coventry University
09/2025 -