Experienced and adaptable Service Manager with a strong background in leading multidisciplinary teams, coordinating complex service delivery, and driving impactful community-based programmes. Proven ability to manage operations, monitor performance, and improve outcomes across housing, welfare, education, and employability support services. Skilled in strategic planning, cross-sector collaboration, and trauma-informed leadership. Fluent in Arabic and English, with a passion for inclusive practice, policy-driven results, and empowering both clients and teams. Recognised for building strong partnerships, delivering high standards, and ensuring services align with organisational and funder priorities.