Hannan Chiragh
London,UK
Summary
Detail-oriented professional with expertise in office administration and customer service. Proficient in Microsoft Office Suite, data entry, and retail software, showcasing strong organizational and multitasking skills. Proven track record in inventory management and sales persuasion, enhancing customer relationships through exceptional service and upselling techniques. Leverages legal knowledge and warehouse coordination skills to drive operational efficiency in dynamic environments.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Customer Assistant
Roadchef
London, UK
05.2023 - 09.2025
- Delivered front-line service in cashiering, stock management, and customer interactions.
- Supported high-volume service environments while ensuring quality and safety compliance.
- Rotated through roles such as food preparation, till operation, and hygiene maintenance.
- Collaborated with team members to maintain efficient store operations.
- Resolved customer complaints professionally and amicably.
- Executed day-to-day duties accurately and efficiently.
- Adapted quickly to new skills, enhancing overall productivity.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
ECT Teacher
PGCE Training
London, UK
01.2022 - 07.2025
- Worked with SEND children offering support
- Developed management skills and teamwork skills
- Fostered a positive learning environment for student engagement through effective classroom management.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Assessed student progress, provided constructive feedback for improvement.
Receptionist
Brightview Offices Ltd
, London
01.2024 - 02.2025
- Maintained an organised reception area for a professional business environment.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Managed phone calls, resulting in effective communication flow within the company.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Handled appointment scheduling to ensure smooth daily operations.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Completed data entry tasks whilst adhering to strict deadlines.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
FOH Assistant / Receptionist
Café KIX
London, UK
05.2022 - 01.2023
- Delivered exceptional customer service while managing cash transactions and hygiene standards.
- Managed stock levels to enhance efficiency during customer interactions.
- Ensured accurate content in company brochures and promotional materials for clients.
- Coordinated appointment scheduling to optimise daily operations.
- Executed data entry tasks, consistently meeting deadlines.
- Maintained confidentiality when handling sensitive information.
- Facilitated communication by managing incoming phone calls effectively.
- Organised reception area and maintained accurate visitor logs for security.
Waitress assistant
Pizza Express
11.2021 - 06.2022
- Enhanced dining experience through friendly interaction with customers.
- Followed health regulations whilst handling food, promoting safe practices.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Alleviated workload of wait staff through diligent assistance.
Food Service Assistant
German Doner Kebab
London
10.2021 - 04.2022
- Delivered quick-service hospitality in a high-paced environment.
- Assisted with food preparation and ensured cleanliness at service stations.
Intern
Law Work Experience Receptionist
Remote
07.2021 - 10.2021
- Gained insights into professional work environments, acquiring transferable office skills.
- Organised regular team meetings to enhance communication and collaboration.
- Conducted comprehensive market research to analyse consumer behaviour and inform product strategy.
- Contributed to successful product launch through thorough market analysis.
- Developed proficiency in various software applications with rigorous training sessions.
- Managed correspondence, keeping all parties up-to-date on project developments.
Education
Bachelors honour degree - education
Greenwich university
01.2022 - 01.2024
A Levels - Philosophy, Politics and Photography
Swakeleys school for Girls
01.2020 - 01.2022
GCSEs - Maths, English lang, English Lit, Science , Religious education, History ,
Swakeleys School for Girls
05.2020 - 07.2020
Certificate of Higher Education - PGCE with QTS
Greenwich university
London 09.2024 - 08.2025
Skills
- Microsoft Office Suite
- Office administration
- Data entry
- Communication skills
- Organization
- Team collaboration
- Multitasking
- Customer service
- Problem solving
- Cash handling
- Till operation
- Stock management
- Legal knowledge
- Restock procedures
- Sales persuasion
- Team player
- Telephone etiquette
- Retail software proficiency
- Upselling techniques
References
References available upon request.
Timeline
Certificate of Higher Education - PGCE with QTS
Greenwich university
09.2024 - 08.2025
Receptionist
Brightview Offices Ltd
01.2024 - 02.2025
Customer Assistant
Roadchef
05.2023 - 09.2025
FOH Assistant / Receptionist
Café KIX
05.2022 - 01.2023
ECT Teacher
PGCE Training
01.2022 - 07.2025
Bachelors honour degree - education
Greenwich university
01.2022 - 01.2024
Waitress assistant
Pizza Express
11.2021 - 06.2022
Food Service Assistant
German Doner Kebab
10.2021 - 04.2022
Intern
Law Work Experience Receptionist
07.2021 - 10.2021
GCSEs - Maths, English lang, English Lit, Science , Religious education, History ,
Swakeleys School for Girls
05.2020 - 07.2020
A Levels - Philosophy, Politics and Photography
Swakeleys school for Girls
01.2020 - 01.2022