Hanna Lea Mora
Purok 01, Brgy. Pingit, Baler Aurora
Summary
Detail-oriented Office Staff excelling in clerical support and communication. Resolves queries and complaints efficiently, ensuring smooth office operations. Committed to fostering a collaborative environment for optimal team performance.
Overview
2
2
years of professional experience
Work History
Office Staff
Super Clean Services corporation
One Greenhills Shopping Plaza Building, Brgy, Greenhills San Juan City.
11.2023 - 06.2025
- Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
- Supported staff with clerical tasks for well-maintained office administration.
- Answered telephone calls to offer information, direct callers and take messages.
Manual Wrapping
JBC Food Corporation
LIano Road Novaliches , Caloocan City
03.2023 - 08.2023
- Maintained clean, safe working environments to eliminate accident risks.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Achieved service time and quality targets.
Education
Bachelor of Science in Business Administration -
Mount Carmel College
Baler Aurora01-2020
Dikapinisan National High School
Brgy, Dikapinisan San Luis Aurora01-2015
Dikapinisan elementary school
Brgy. Dikapinisan San Luis Aurora01-2011
Skills
- Customer service
- Team collaboration
- Problem resolution
- Office administration
Timeline
Office Staff
Super Clean Services corporation
11.2023 - 06.2025
Manual Wrapping
JBC Food Corporation
03.2023 - 08.2023
Bachelor of Science in Business Administration -
Mount Carmel College
Dikapinisan National High School
Dikapinisan elementary school