Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HANNAH ABIOLA OLABODE

Royston

Summary

Experienced and dedicated professional with a background in Pharmacology and hands-on experience as a care assistant. Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients, drawing from experience in both care-home and in-home settings. Focuses on providing guidance and encouragement to patients through physical and emotional support. Detail-oriented team player with strong organizational skills, able to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Healthcare Aide

Barchester Healthcare Melbourn Springs
08.2024 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept accurate records of patients' care, condition, and progress.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted a clean and safe environment by adhering to strict infection prevention protocols.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.

SEN LEARNING SUPPORT ASSISTANT

CER EDUCATION RECRUITMENT
03.2024 - Current
  • Offered constructive feedback to support students in achieving academic goals.
  • Cleaned and tidied classroom areas to reduce clutter and prohibit hazards.
  • Worked with students on academic and social challenges. modelling empathy and perseverance.
  • Promoted exploration and curiosity, encouraging students to delve into new ideas and concepts to foster creative expression.
  • Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
  • Prepared classroom resources to facilitate smooth lesson delivery.
  • Assisted struggling pupils during class hours, leading to improved grades over time.
  • Assisted teacher in maintaining a clean and organised classroom environment for optimal learning conditions.
  • Supported children with special educational needs, promoting inclusivity within the school environment.
  • Improved student engagement by providing one-on-one support and guidance.
  • Supervised pupils during lunchtimes and educational visits.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.

CATERING ASSISTANT √

Evolve Catering and hospitality Recruitment
09.2023 - 02.2024
  • Helping with serving and setting up dinning Sanitising the food preparation areas and general cleaning of the kitchen Assist in washing of dishes and kitchen appliances Assist the chef in food preparation Unpacking and storing of items
  • Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
  • Prepared service area and kitchen equipment as directed.
  • Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.
  • Loaded and unloaded silverware and dishes into and from dishwasher.
  • Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
  • Stored incoming deliveries following best inventory practices.
  • Served food and beverages to dining guests with outstanding customer service.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
  • Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.

Support worker

Pillars healthcare Ltd
01.2023 - 09.2023
  • Led group activity programmes to support independence and encourage community inclusion.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.

Support care worker

Apexcare Agency
07.2022 - 12.2022
  • Prepared healthy meals with additional mealtime planning, feeding and support Supported numerous individuals in maximizing physical, intellectual, emotional and social capabilities through individualized care plans
  • Monitored individual's physical and emotional well-being, promptly reporting changes
  • Providing suggestions for care plan adjustments
  • Optimized patient satisfaction through compassionate, considered care and communication
  • Helped individual with day to day activities while consistently encouraging independence and self-belief
  • Delivered high quality care to clients with disabilities, achieving care plan objectives
  • Recorded clinical observations in the electronic health record and reported observed changes to senior clinical staff.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
  • Provided attentive first-hand care, comfort and safety to patients.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Improved physical and mental wellbeing of service users through patient-centred care planning.
  • Followed strict safeguarding regulations to ensure safe, secure handling of service users.
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.

Assistant tutor

OYS health science and technology
07.2021 - 05.2022
  • Planned lessons to target subject weaknesses and build skills within strengths.
  • Designed and evaluated Individual Learning Plans using person-centred approach.
  • Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
  • Updated records and progress reporting to enhance accountability.
  • Promoted academic success and enhanced learning experiences for students of varying capabilities.
  • Set clear targets and delivered feedback to achieve student goals.
  • Offered complete instructional support for students unable to attend regular classes.

Receptionist/Administrative assistant

Rehoboth ear nose and throat
08.2020 - 06.2021
  • Answering telephone calls Sending and responding emails and messages Updating medical record of clients Scheduling of appointments and other bookings Setting up meetings Ensure the maintenance of the reception area
  • Maintained reception area in orderly manner to provide visitors with positive first impression of company.
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Organised client events and conferences.
  • Managed incoming and outgoing calls for busy office.
  • Managed office inventory to ensure timely ordering and replenishment of low-level stock.
  • Answered inquiries concerning standardised policies, procedures and regulations.
  • Maintained detailed administration and office procedures to improve accuracy and efficiency.
  • Increased customer satisfaction by greeting visitors promptly and professionally.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Welcomed guests and clients in upbeat and friendly manner.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.

Administrative assistant

Farm Prices
08.2019 - 07.2020
  • Farm Prices Company Manages the financial bookkeeping
  • Processing of invoices, records, and payment, refunds and track expenses
  • Ensures bills are sent accurately to customers.
  • Documented sales, customer interactions and concerns to generate updates for senior management.
  • Solved customer challenges by offering relevant products and services according to needs and requirements.
  • Liaised between clients and sales executives to resolve account management issues quickly and effectively.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Effectively communicated with clients, helping to improve relationships and rapport.
  • Promptly processed manual payments, ensuring correct approvals by relevant managers to minimise delays.
  • Set and monitored sales targets and identified potential customers through networking and outreach.
  • Monitored service after sales and implemented quick and effective problem resolutions.
  • Maintained reception area in orderly manner to provide visitors with positive first impression of company.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
  • Managed incoming and outgoing calls for busy office.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
  • Welcomed guests and clients in upbeat and friendly manner.
  • Increased customer satisfaction by greeting visitors promptly and professionally.

Education

MSc - Business with Human Resource Management

Northumbria University Newcastle
London, United Kingdom

BSc - Pharmacology

Olabisi Onabanjo University
Sagamu, Nigeria

Secondary Certificate - Science

Africa Church Grammar School
Abeokuta, Nigeria

Skills

  • Safe food handling
  • Team contribution
  • Cleaning procedure
  • Customer service
  • Organisation and efficiency
  • Multitasking and prioritisation
  • Punctual
  • Telephone skills
  • Clean and neat
  • Flexible
  • Health and safety procedures
  • Active listening
  • Patient Care
  • Supporting personal needs
  • Safety Precautions
  • Healthcare ethics
  • Light Housekeeping
  • Basic Life Support
  • Monitoring fluids

Certification

Safeguarding awareness for children

Food allergens

Timeline

Healthcare Aide

Barchester Healthcare Melbourn Springs
08.2024 - Current

SEN LEARNING SUPPORT ASSISTANT

CER EDUCATION RECRUITMENT
03.2024 - Current

CATERING ASSISTANT √

Evolve Catering and hospitality Recruitment
09.2023 - 02.2024

Support worker

Pillars healthcare Ltd
01.2023 - 09.2023

Support care worker

Apexcare Agency
07.2022 - 12.2022

Assistant tutor

OYS health science and technology
07.2021 - 05.2022

Receptionist/Administrative assistant

Rehoboth ear nose and throat
08.2020 - 06.2021

Administrative assistant

Farm Prices
08.2019 - 07.2020

MSc - Business with Human Resource Management

Northumbria University Newcastle

BSc - Pharmacology

Olabisi Onabanjo University

Secondary Certificate - Science

Africa Church Grammar School

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HANNAH ABIOLA OLABODE