HANNAH WILSON
Derby
Summary
Qualified Senior Nursing Officer with over 16 years of experience delivering exceptional patient care and driving individualized health outcomes. Adept at streamlining nursing operations, enhancing resource allocation, and aligning clinical practices with quality improvement goals. A proven leader who fosters collaboration among multidisciplinary teams, mentors staff, and advocates for patient-centered care. Known for combining clinical expertise with strategic insight to elevate service delivery, improve efficiency, and uphold the highest standards of nursing excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Nursing Officer
Ngleshie Amanfro Polyclinic
01.2020 - 10.2025
- Leadership & Management: Provided strategic leadership for the nursing team within the ward/unit, fostering a culture of excellence, accountability, and compassionate care.
- Clinical Governance: Investigated patient care safety incidents, counseled staff, and implemented corrective actions to uphold high standards of care.
- Quality Improvement: Spearheaded initiatives to improve best practices by reviewing literature, presenting findings, and adopting cost-effective, patient-centered methods.
- Care Coordination: Organized and managed nursing care delivery, ensuring patients were treated with dignity and respect at all times.
- Environment & Safety: Maintained a safe, therapeutic environment conducive to healing and recovery.
- Documentation & Compliance: Ensured accurate and timely documentation of nursing activities, safeguarding patient confidentiality and adhering to ethical standards.
- Staff Development: Oriented new recruits, students, and promoted staff; conducted annual needs assessments to guide training priorities.
- Professional Development: Coordinated Continuous Professional Development (CPD) activities, ensuring appropriate staff participation in relevant workshops.
- Delegated Duties: Executed additional assignments as delegated by the Departmental Manager.
- CPD Excellence: Strategically organized workshops that enabled 100% of professional staff to earn accredited points for PIN renewal, meeting regulatory requirements.
- Emergency Preparedness: Delivered In-Service Training on triaging to 100% of emergency unit staff, ensuring adherence to standard protocols.
- National Recognition: Received the Presidential Honor for Distinguished Service during the peak of the COVID-19 pandemic, awarded by the Government of Ghana (2020).
- Workplace Distinction: Named Best Worker in the In-Service Unit at Ngleshie Amanfro Polyclinic (2022).
- Tech Integration: Championed the adoption of advanced technology in clinical practice, enhancing efficiency and patient experience.
- Workflow Optimization: Streamlined emergency procedures and provided staff guidance, significantly improving response times and care delivery.
Nursing Officer
Ngleshie Amanfro Polyclinic
01.2017 - 01.2019
- Infrastructure Advocacy: Successfully lobbied for the creation of additional consulting rooms to address long patient wait times.
- Efficiency Gains: Reduced average client waiting time from 60 minutes to 30 minutes, significantly improving patient flow and satisfaction.
- Revenue Growth: The increased outpatient attendance resulting from reduced wait times led to a remarkable 40% boost in hospital revenue.
- Impact: This initiative not only enhanced service delivery but also demonstrated the direct link between operational efficiency and financial performance.
Senior Staff Nurse
Weija Gbave Municipal Hospital
01.2011 - 01.2017
- Elimination & Hygiene Care: Delivered specialized care including catheterization, bowel management, and stoma care to support patient dignity and comfort.
- Chronic Disease Management: Educated patients on managing long-term conditions such as diabetes and hypertension, empowering them to take control of their health.
- Individualized Care Planning: Developed tailored care plans for complex cases, addressing unique medical, emotional, and social needs.
- Nutritional Support: Administered oral, nasogastric, and parenteral feeding; collaborated with dieticians to ensure adequate nutritional intake.
- Dietary Coordination: Prepared daily diet sheets in consultation with diet therapists to meet patient-specific nutritional goals.
- Specimen Collection: Obtained and processed clinical specimens including bodily fluids, wound swabs, and blood for diagnostic purposes.
- Therapeutic Relationships: Fostered strong, compassionate relationships among staff, patients, families, and caregivers to enhance care outcomes.
- Academic Support: Organized patient participation for medical students’ clerkship and practical training, contributing to clinical education.
- Diabetic Center Establishment: Played a pivotal role in setting up a dedicated diabetic center, separating diabetic care from the general outpatient department to provide focused, specialized services.
- Protocol Development: As the first professional at the diabetic center, established operational protocols, scheduled meeting days, and initiated daily health talks to ensure consistent, high-quality care delivery.
Staff Nurse
Weija Gbave Municipal Hospital
01.2008 - 01.2010
- Personal Hygiene & Comfort: Provided bed baths to critically ill patients, maintained personal hygiene standards, and implemented pressure sore prevention strategies to enhance patient comfort and dignity.
- Vital Signs & Medication: Accurately recorded and charted vital signs; administered prescribed medications in accordance with clinical protocols.
- Patient Flow Management: Handled patient admissions and discharges, ensuring thorough documentation and smooth transitions of care.
- Care Planning: Developed and implemented individualized care plans tailored to each patient’s medical and emotional needs.
- Ward Rounds Participation: Actively participated in ward rounds, contributing to multidisciplinary discussions and care decisions.
- Patient & Family Counseling: Offered compassionate counseling to patients and their families, supporting emotional well-being and informed decision-making.
Rotation / Internship Nurse
Accra Psychiatric Hospital, Rehabilitation Centre, Mamprobi Polyclinic, Greater Accra Regional Hospital
01.2007 - 01.2008
- Psychiatric Care: Administered psychotropic medications in accordance with mental health protocols, ensuring safe and therapeutic outcomes for patients with psychiatric conditions.
- Maternal Health Services: Conducted examinations and monitored the health of pregnant women; assisted in safe and hygienic delivery procedures.
- Child Welfare Clinic: Participated in child health promotion activities, including immunizations, growth monitoring, and parental education.
- Clinical Monitoring: Regularly assessed vital signs, administered medications, and maintained accurate patient records to support continuity of care and clinical decision-making.
Education
Bachelor of Science - BSc.Nursing
University of Cape Coast
Cape Coast, Ghana05.2013
WASSCE - General Science
Wesley Grammar Senior High School
Accra, Ghana08.2008
Diploma in Nursing - Nursing
Nurses And Midwifery Training College
Kumasi, Ghana07.2007
Master of Science - CLINICAL NURSING
Anglia Ruskin University
Cambridge, United Kingdom11-2026
Skills
- Medication Administration & Monitoring: Safely administered medications and monitored patient responses to ensure therapeutic effectiveness
- Nebulization & Respiratory Support: Delivered nebulizer treatments to patients with respiratory conditions, ensuring proper technique and dosage
- Urethral Catheterization: Performed catheterization procedures with precision and sensitivity, maintaining patient comfort and dignity
- Suctioning & Airway Management: Provided suctioning for patients with compromised airways, supporting respiratory function and preventing complications
- IV Therapy: Administered intravenous fluids and medications, monitored infusion sites, and ensured adherence to aseptic techniques
- Head-to-Toe Assessment: Conducted comprehensive physical assessments to identify patient needs and guide care planning
- Suturing & Stitch Removal: Executed wound closure and removal of sutures with attention to healing and infection control
- Infection Prevention & Control: Maintained strict adherence to hygiene protocols and infection control standards across all clinical procedures
- Patient Education & Advocacy: Empowered patients through education on health conditions, treatments, and self-care practices; advocated for patient rights and needs
- Crisis Intervention & Safety Response: Responded effectively to clinical emergencies and behavioral crises, ensuring patient and staff safety
- Clinical Management: Coordinated and supervised patient care activities, contributing to efficient ward operations and high-quality outcomes
- Computerized Documentation: Utilized electronic medical charting systems for accurate, timely, and confidential documentation of patient care
- Team Collaboration: Demonstrated strong teamwork and interpersonal skills, fostering a supportive and cohesive clinical environment
- Communication & Presentation: Delivered clear, compassionate communication with patients, families, and colleagues; presented health education and clinical updates effectively
- Patient Confidentiality: Upheld ethical standards by protecting sensitive patient information and ensuring privacy in all aspects of care
Certification
- Licensing Institution: Nursing and Midwifery Council of Ghana Licenses Type: Registered General Nurse (RGN) License Number: 08HW2323373403 Date of Issue: 2021-01-01 Date of Expiration: 2025-12-31 Certification Institution: Nursing and Midwifery Council of Ghana Certificate type: Registered General Nurse (RGN) Certificate number: RGN 4156 Date of Issue: 2008-12-17
- Certification Institution: British Council (Cambridge Assessment English Certificate Type: IELTS (UKVI) Certificate Number: IEL/29072023 /GH001/012192 CEFR Level: B2
References
- MAVIS, AMANKWAH, Nurse Specialist, (NS), antemay25@gmail.com, +233244685783, Ngleshie Amanfro Polyclinic
- MARILYN, GILLARD, Nurse Manager, Marilyn.gillard86@gmail.com, +233244721020, Weija/Gbawe Municipal Hospital
WORKSHOP & OTHERS
- Certificates
- "Redefining Nursing Raising the fallen standards of nursing in Ghana, the role of the graduate nurse and from nightingale to contemporary nursing", University of Cape Coast, November 2011
- "Refresher course on Customer Care", Ridge Hospital, Accra, Oct 2015
- Health professionals and the Labour Law, customer care, ethical and medico legal issues in the health sector, November 2016
- Non Certification
- Emergency Preparedness
- Infection Prevention and Control
- Basic Life Support
- Workplace Safety
Timeline
Senior Nursing Officer
Ngleshie Amanfro Polyclinic
01.2020 - 10.2025
Nursing Officer
Ngleshie Amanfro Polyclinic
01.2017 - 01.2019
Senior Staff Nurse
Weija Gbave Municipal Hospital
01.2011 - 01.2017
Staff Nurse
Weija Gbave Municipal Hospital
01.2008 - 01.2010
Rotation / Internship Nurse
Accra Psychiatric Hospital, Rehabilitation Centre, Mamprobi Polyclinic, Greater Accra Regional Hospital
01.2007 - 01.2008
WASSCE - General Science
Wesley Grammar Senior High School
Diploma in Nursing - Nursing
Nurses And Midwifery Training College
Bachelor of Science - BSc.Nursing
University of Cape Coast
Master of Science - CLINICAL NURSING
Anglia Ruskin University
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