Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hannah Waltmon

Manchester

Summary

Experienced in customer-facing, service-led roles, bringing strong communication, teamwork, and time management to fast-paced environments. Background includes patient registration, insurance verification, call handling, and data entry, showing adaptability, initiative, and a steady work ethic across varied tasks. Quick learner who supports colleagues and contributes to efficient service delivery.

Overview

1
1
Language
3
3
years of professional experience

Work History

Volunteer

Meals on Wheels
Chattanooga, TN
11.2023 - 01.2024
  • Engaged in community service as an unpaid volunteer.
  • Delivered hot meals to people across Chattanooga.
  • Did this for four hours a day, two days a week.

Patient Service Specialist

Physicians Care
Chattanooga, TN
09.2023 - 01.2024
  • Customer service.
  • Verification of insurance.
  • Registration of patients.
  • Use of EMR systems.
  • Performed medical assistant tasks in a clinical setting.

Patient Service Specialist

Vanderbilt Health
Franklin, TN
12.2021 - 08.2022
  • Customer service.
  • Registration of patients.
  • Verification of insurance.
  • Collection of co-payments.
  • Managed high-volume calls.

Swim Instructor

Ensworth Aquatics
Nashville, TN
04.2021 - 11.2021
  • Instructor for infants to 8-year-olds.
  • Enforced safety within the pool area.
  • Helped with the progression of skills.
  • Provided positive reinforcement for the children.

Education

Master of Science - Mental Health and Well-being in Practice

Manchester Metropolitan University
Manchester
01-2027

Master of Science - Industrial and Organizational Psychology

Arizona State University
Online
01-2026

Bachelor of Science - Psychology

University of Tennessee at Chattanooga
Chattanooga
01-2024

Skills

  • EMR systems
  • Patient registration
  • Data entry
  • Multitasking
  • Customer service
  • Time management
  • Attention to Detail
  • Critical-thinking
  • Adaptability
  • Communication skills

Languages

English
Proficient
C2

Timeline

Volunteer

Meals on Wheels
11.2023 - 01.2024

Patient Service Specialist

Physicians Care
09.2023 - 01.2024

Patient Service Specialist

Vanderbilt Health
12.2021 - 08.2022

Swim Instructor

Ensworth Aquatics
04.2021 - 11.2021

Master of Science - Mental Health and Well-being in Practice

Manchester Metropolitan University

Master of Science - Industrial and Organizational Psychology

Arizona State University

Bachelor of Science - Psychology

University of Tennessee at Chattanooga
Hannah Waltmon