Hannah Trodd

• Daily care of all inpatients including mucking out, grooming and feeding

• Administering oral medications

• General cleaning of stables and all yard areas to sustain cleanliness and biosecurity

• Liaising with vets and vet nurses regarding patient progress and care

• Facilitated smooth operations by keeping the bar area well-stocked throughout each shift.

• Communicating with customers in an efficient and friendly way to create a warm and welcoming experience to all

• Maintained facility compliance with health codes, sanitation requirements, and licence regulations.

• Demonstrated full knowledge of all menu items, contents, and preparation methods.

• Picking and processing orders selecting the correct products from a large quantity of stock.

• Packing orders to a high standard to minimise the possibility of damage to any products.

• Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.

• Corresponding with customers face-to-face, by phone and over email to help with any queries that they may have regarding current, past, or future orders or products.