Hannah Trilloe
Summary
Dedicated professional with a strong foundation in customer focus, leadership, and team collaboration. Demonstrates expertise in project management, continuous improvement, and problem-solving while adhering to strict safety guidelines and protocols. Skilled in managing inventory, maintaining accurate stock levels, and forming effective relationships with customers and patients. Proficient in communication, both written and verbal, with experience handling emails, phone calls, and work portal operations. Committed to delivering excellence through attention to detail and knowledge of safety regulations.
Overview
11
11
years of professional experience
35
35
years of post-secondary education
Work history
Trainee/ Student
Holy souls primary school
- Assisting teachers with group activities
- Supporting vulnerable children/learning personal development on communication and professionalism
- Creating billboards and task overview of lessons, current assignments of class
- Achieving a CACHE Level 2 award in Employment rights and responsibility's in health and social care or children and young people setting (OCF)
- Achieving a CACHE Level 2 Certificate for Children and young peoples workforce (OCF)
Assembly Engineer / Team Leader
Catton cables
07.2014 - 07.2025
- 11 Years of service within a family run business
- Leading a team of up to 7 members to achieve, develop and perform within all health and safety guidelines
- Liase with other team members and management over phone calls, emails and using in-house computer software
- Retaining information and relaying to my team to achieve high standards of work
- Using IT and being computer literate in order to store information on the system for stock takes, order forms, booking details and driver information
- Dealing with sensitive information regarding clients and stakeholders to contact, record, and meet with new individuals, investing or joining the business
- Completing admin work to send to quality inspectors/ couriers or other piers to book appointments, schedules and delivery's
Education
CACHE Level 2 award - Employment rights and responsibility's in health and social care or children and young people setting
CACHE Level 2 Certificate - Children and young peoples workforce
GCSEs - Manual Handling
Aspiration Training
Birmingham 09.2011 - 09.2012
Level 2 - Food hyiene
Aspiration Training
Birmingham 09.2011 - 09.2012
GCSEs - English
kingshurst Training
Birmingham 09.2012 - 07.2013
GCSEs - Maths
Kingshurst Training
Birmingham 09.2012 - 07.2013
GCSEs - Reading
Kinsghurst Training
Birmingham 09.2012 - 09.2013
GCSEs - 2D and 3D visual communication
Cockshut Hill
Birmingham 06.2005 - 06.2010
GCSEs - Contextual references in art and design
Cockshut Hill
Birmingham 06.2005 - 06.2010
GCSEs - Working with 3D design briefs
Cockshit Hill
Birmingham 06.2005 - 06.2010
GCSEs - Preparations for working life
Cockshut Hill
Birmingham 06.2005 - 06.2010
GCSEs - Improving own learning and performance
Cockshut Hill
Birmingham 06.2005 - 06.2010
GCSEs - St Johns first aid
Cockshut Hill
Birmingham 06.2005 - 06.2010
Skills
- Customer Focus
- Leadership
- Team Working
- Project Management
- Continuous Improvement
- Team and collaboration
- Communication (written and verbal)
- Problem solving
- Forming relations with customers/patients
- Working within work portal
- Answering and receiving emails
- Receiving and delivering phones calls
- Adhering to strict safety guidelines and reporting any hazards
- Managing inventory and ensured accurate stock levels
- Knowledge of safety regulations and protocols
- Attention to detail
Custom
Demonstratable customer service experience throughout my career. Always strive to make customer/patient key and to integrate customer service into every aspect of work., Demonstrate strong leadership capacities. Promote collaborative working with employees throughout encouragement and support., Effectively able to work as part of a team. Processing a hands-on approach, enjoy being a part of a strong team and being able to contribute knowledge and experience with others., Check resources, set goals and defining roles. Multitasking and to prioritise flexibility to achieve tasks with a time constraint. Skilled at working under pressure and confidently meeting all my targets., Ability to identify areas for further development, able to support others in the process. I have a problem solving approach to work helping me excel to ever rapidly changing needs. Recognizing risk management and adaptation of improvement in my specific role.
Timeline
Assembly Engineer / Team Leader
Catton cables
07.2014 - 07.2025
GCSEs - English
kingshurst Training
09.2012 - 07.2013
GCSEs - Maths
Kingshurst Training
09.2012 - 07.2013
GCSEs - Reading
Kinsghurst Training
09.2012 - 09.2013
GCSEs - Manual Handling
Aspiration Training
09.2011 - 09.2012
Level 2 - Food hyiene
Aspiration Training
09.2011 - 09.2012
GCSEs - 2D and 3D visual communication
Cockshut Hill
06.2005 - 06.2010
GCSEs - Contextual references in art and design
Cockshut Hill
06.2005 - 06.2010
GCSEs - Working with 3D design briefs
Cockshit Hill
06.2005 - 06.2010
GCSEs - Preparations for working life
Cockshut Hill
06.2005 - 06.2010
GCSEs - Improving own learning and performance
Cockshut Hill
06.2005 - 06.2010
GCSEs - St Johns first aid
Cockshut Hill
06.2005 - 06.2010
Trainee/ Student
Holy souls primary school
CACHE Level 2 Certificate - Children and young peoples workforce
CACHE Level 2 award - Employment rights and responsibility's in health and social care or children and young people setting
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