

Experienced professional with extensive expertise in mental health support, including crisis intervention and community mental health practice. Demonstrates strong multicultural sensitivity and empathy, with a proven track record in elderly support and mentoring. Proficient in time management, risk assessment strategies, and the use of digital counselling platforms. Adept at coaching and counselling techniques, with a deep understanding of mental health disorders and legislation. Committed to enhancing mental health awareness and providing comprehensive client assistance. Career goal: to continue advancing in the field of mental health support while contributing to community well-being.
Completed No Panic training course, focusing on anxiety disorders and crisis intervention.
Volunteered on No Panic helpline to support callers in acute anxiety and emotional distress.
Provided empathetic listening to help callers stabilise and access coping techniques.
Guided individuals towards grounding methods while adhering to safeguarding protocols.
Escalated risk situations appropriately and maintained professional boundaries.
Enhanced confidence in crisis support and emotional regulation through practical experience.
Working together with the chairman to train new helpline volunteers, delivering materials and supporting new recruits with homework assignments.
Member of the No Panic Youth Team - its a work in progress but working with a group of No panic team members to implement a youth mentoring program.
NCPS STUDENT MEMBER
ABCAP STUDENT MEMBER