Hannah Shackell
Newport Pagnell,Buckinghamshire
Summary
Actor with a strong connection to the performing arts industry, bringing organisation, reliability, and digital know-how to a freelance role. Experienced in customer service, administration, and creative projects, with a keen eye for detail and a natural ability to communicate clearly and professionally. Confident using online platforms and social media, and passionate about supporting actors and casting professionals by helping the industry run more smoothly behind the scenes.
Overview
10
10
years of professional experience
Work history
Barista
Woburn Golf Club
Milton Keynes
03.2024 - Current
- Managed high volume orders during peak hours maintaining quality of service.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Customer assistant
Tesco
Milton Keynes
01.2020 - 11.2021
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Provided excellent customer service to ensure repeat business.
- Operated till systems smoothly, streamlining check-out process for customers.
Waitress/Singer
Archer Street
London
05.2019 - 11.2020
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Provided top-notch service to customers, improved overall dining experience.
- Maintained professionalism under high pressure situations, delivering exceptional performances consistently.
HR Administrator
Amazon
Ridgmont, Central Bedfordshire
01.2016 - 09.2016
- Maintained privacy of sensitive information by adhering to data protection regulations diligently.
- Prepared relevant HR reports as required by senior management team.
- Maintained accurate personnel records with diligent attention to detail.
Education
BA (Hons) Degree in Musical Theatre and Dance - Musical Theatre
The Urdang Academy
London 09/2016 - 05/2019
A-Levels - Musical Theatre
Northampton College
NorthamptonGCSEs -
Denbigh High School
Milton Keynes Skills
- Developed strong communication, adaptability, and self-management skills through freelance creative work
- Experience using casting platforms and understanding of actor/employer needs in the industry
- Actively engaged in the acting industry through professional training, auditions, and performances
- Task prioritisation and time management
- Familiarity with online platforms and digital tools
- Data entry and verification
- Accuracy and attention to detail
- Clear, confident written and verbal communication
- Independent, self-motivated working
Affiliations
- Netball
- Photography
- Reading
Timeline
Barista
Woburn Golf Club
03.2024 - Current
Customer assistant
Tesco
01.2020 - 11.2021
Waitress/Singer
Archer Street
05.2019 - 11.2020
HR Administrator
Amazon
01.2016 - 09.2016
BA (Hons) Degree in Musical Theatre and Dance - Musical Theatre
The Urdang Academy
09/2016 - 05/2019
A-Levels - Musical Theatre
Northampton College
GCSEs -
Denbigh High School
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