Hannah Sales
Stoke On Trent,Staffordshire
Summary
Experienced Stable Worker with knack for maintaining clean, organised environment and ensuring top-quality care for horses. Managed daily feeding, grooming, and health checks, contributing to healthier, happier horses and smoothly run stable. Committed to fostering positive atmosphere and improving stable operations through hard work and attention to detail. Also experienced within the hospitality sector, with focus on providing top-notch customer service in fast-paced environments. Skilled in communicating with customers, managing orders and ensuring smooth operations for maximum customer satisfaction. Possess strong multitasking skills and fast learning abilities, capable of quickly adapting to new menus and restaurant procedures.
Overview
3
3
years of professional experience
19
19
years of post-secondary education
Work history
Stable worker
Middleton Livery Yard
Stoke On Trent, Staffordshire
08.2024 - Current
- Ensured stable cleanliness by routinely mucking out stalls.
- Promoted animal welfare through regular check-ups and grooming sessions.
- Provided top-notch care for horses by administering medications as prescribed.
- Maintained optimal living conditions for animals by cleaning and refilling water troughs daily.
- Fed all animals on schedule, contributing to their overall health and well-being.
- Prioritised safety in all tasks, reducing potential hazards in the work environment.
- Used effective communication skills whilst liaising with horse owners about their pets' progress.
- Raked, mucked and swept stables.
- Built strong working relationships with fellow stable hands and riders for team collaboration.
- Cleared paddocks and maintained fencing.
- Patrolled farm and paddock perimeters to inspect for damage and identify potential hazards.
Waitress/Barmaid
Three Lochs Holiday Park
Newton Stewart, Dumfries and Galloway
06.2022 - 08.2024
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Greeted and escorted guests to tables.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
Stable worker
Three Lochs Trekking Centre
Newton Stewart, Dumfries and Galloway
04.2022 - 08.2024
- Ensured stable cleanliness by routinely mucking out stalls.
- Promoted animal welfare through regular check-ups and grooming sessions.
- Provided top-notch care for horses by administering medications as prescribed.
- Maintained optimal living conditions for animals by cleaning and refilling water troughs daily.
- Led guided tours around the stables, boosting visitor engagement.
- Supported veterinary visits with thorough preparation of horses to ensure stress-free exams.
- Fed all animals on schedule, contributing to their overall health and well-being.
- Followed strict dietary plans for each horse to promote nutrition and health.
- Built strong working relationships with fellow stable hands and riders for team collaboration.
- Cleared paddocks and maintained fencing.
Education
NVQ Level 3 - Equine Management
Reaseheath College
Nantwich 09.2021 - 06.2022
A-Levels - Photography
Newcastle-under-Lyme College
Newcastle-under-Lyme 09.2019 - 06.2021
A-Levels - Sociology
Newcastle-under-Lyme College
Newcastle-under-Lyme 09.2019 - 06.2021
GCSEs - English Literature
Ormiston Sir Stanley Matthews Academy
Stoke-on-Trent 09.2014 - 06.2019
GCSEs - Mathematics
Ormiston Sir Stanley Matthews Academy
Stoke-on-Trent 09.2014 - 06.2019
GCSEs - Information Technology
Ormiston Sir Stanley Matthews Academy
Stoke-on-Trent 09.2014 - 06.2019
Skills
- Horse grooming
- Field management
- Patient and calm demeanour
- Stable maintenance
- Equipment maintenance
- Public interaction
- Cash handling
- Customer service
- Customer engagement
- Hygiene standards adherence
- Calm under pressure
- Opening and Closing procedures
- Positive attitude
- Special dietary requirements knowledge
- Order taking
- Food serving
- Table clearing
- Payment Processing
Affiliations
- Concerts
- Horse Riding
- Reading
References
References available upon request.
Timeline
Stable worker
Middleton Livery Yard
08.2024 - Current
Waitress/Barmaid
Three Lochs Holiday Park
06.2022 - 08.2024
Stable worker
Three Lochs Trekking Centre
04.2022 - 08.2024
NVQ Level 3 - Equine Management
Reaseheath College
09.2021 - 06.2022
A-Levels - Photography
Newcastle-under-Lyme College
09.2019 - 06.2021
A-Levels - Sociology
Newcastle-under-Lyme College
09.2019 - 06.2021
GCSEs - English Literature
Ormiston Sir Stanley Matthews Academy
09.2014 - 06.2019
GCSEs - Mathematics
Ormiston Sir Stanley Matthews Academy
09.2014 - 06.2019
GCSEs - Information Technology
Ormiston Sir Stanley Matthews Academy
09.2014 - 06.2019
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