Hannah Rundle
Summary
Highly organised and adaptable individual with strong administrative, customer service, and communication skills. Experienced in managing records, supporting clinic operations, and delivering confident front‑of‑house service. Demonstrates initiative and leadership through extensive volunteering and youth development roles, with a calm and dependable approach to fast‑paced environments.
Overview
9
9
years of professional experience
Work history
Patient Care Coordinator
Saltash Health Centre
08.2024 - Current
- Supported patients by answering inquiries face to face, on telephone, and via online communication
- Liaised between patients and healthcare professionals to enhance communication
- Ensured adherence to healthcare policies and protocols, upholding high standards of care
- Coordinated research activities and scheduling for clinical studies
Police Cadet and Police Cadet Leader
Devon and Cornwall Police
Liskeard and Launceston
10.2017 - 03.2025
- Attended weekly training sessions
- Raised money for charities, e.g. annual Poppy Appeal collection
- Participated in Remembrance Day parades
- Coordinated community outreach events to engage local residents, such as serving and patrolling agricultural shows and large events
- Stepped into a leadership position, once turning 18, to help run the sessions for the younger recruits
- Prepared and delivered training sessions
Admin Assistant / Receptionist
Centre for Eyecare Excellence Opticians
University of Plymouth
06.2023 - 07.2024
- Maintained accurate and up-to-date records to ensure efficient practice operations
- Prepared clinic documentation and facilitated daily operations of the practice
- Provided professional support to patients both face to face and via telephone
Psychology Society Committee Member
University of Plymouth
09.2022 - 06.2023
- Developed and executed outreach events for psychology students, ensuring alignment with student needs and interests.
- Organised outreach events for psychology students, fostering engagement and increasing attendance.
- Facilitated course discussions and peer conversations to enhance understanding among psychology students.
Housekeeper
Premier Inn Hotel
Liskeard
06.2021 - 06.2023
- Maintained high hygiene standards by efficiently cleaning, preparing, and refreshing rooms on schedule.
Year 7 Mentor
Callington Community College
07.2017 - 04.2021
- Helped the new year 7 cohort settle into their new school
- Answered questions and provided reassurance about starting a new Secondary School
- Guided students through first days to reduce nerves and confusion
- During the Covid 19 Pandemic, this changed to provide support to students via email and online methods, for those who were struggling during the Pandemic and Lockdown
Education
GCSEs -
Callington Community College
09/2016 - 06/2019
A-Levels -
Callington Community College Sixth Form
09/2019 - 06/2021
Bachelor of Science - Psychology (including Research Methods) with Criminology and Criminal Justice
University of Plymouth
09/2021 - 06/2024
Skills
- Administrative expertise
- Record management
- Organisation & time management
- Public communication (presentations, telephone & face-to-face)
- Customer service
- Multidisciplinary team liaising
- Community engagement & event support
- Teamwork & collaboration
- Resilience in stressful situations
- Leadership & mentoring
Timeline
Patient Care Coordinator
Saltash Health Centre
08.2024 - Current
Admin Assistant / Receptionist
Centre for Eyecare Excellence Opticians
06.2023 - 07.2024
Psychology Society Committee Member
University of Plymouth
09.2022 - 06.2023
Housekeeper
Premier Inn Hotel
06.2021 - 06.2023
Police Cadet and Police Cadet Leader
Devon and Cornwall Police
10.2017 - 03.2025
Year 7 Mentor
Callington Community College
07.2017 - 04.2021
Bachelor of Science - Psychology (including Research Methods) with Criminology and Criminal Justice
University of Plymouth
09/2021 - 06/2024
A-Levels -
Callington Community College Sixth Form
09/2019 - 06/2021
GCSEs -
Callington Community College
09/2016 - 06/2019