Summary
Overview
Work history
Education
Skills
Timeline
Generic

Hannah Packham

Manchester,United Kingdom

Summary

Experienced waitress skilled in managing multiple tables, enhancing service speed and customer satisfaction. Proficient in accurate transaction handling and maintaining high cleanliness standards. Strong team collaboration and problem-solving abilities contribute to improved service flow.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Personal assistant

Angie Petrie - Angel Army
East Peckham, Kent
07.2025 - 09.2025
  • Streamlined administrative processes to improve efficiency.
  • Maintained confidentiality of documents, ensured secure handling of sensitive information.
  • Collaborated on website design for improved user interface.
  • Oversaw event management to ensure smooth operations.

Barista

Doug's Dog House T/A The Pup Cup Limited
Tonbridge, Kent
10.2024 - 09.2025
  • Answered questions about menu item ingredients, cooking methods, and costs to assist with decision making.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Maintained cleanliness of café area whilst preparing orders.

Waitress

Ella Bella Restaurant
Tonbridge, Kent
12.2023 - 08.2024
  • Managed multiple tables efficiently, leading to faster service and higher customer satisfaction.
  • Handled cash and card transactions accurately, maintaining financial integrity and reducing errors.
  • Meticulously maintained cleanliness standards, ensuring compliance with health regulations. Accurately recorded and communicated dietary restrictions to kitchen staff.
  • Fostered teamwork among wait staff, expediting food delivery and improving overall service flow. Coordinated with kitchen to resolve order discrepancies promptly.

Kitchen Assistant / Kitchen Porter

The Bush, Blackbird and Thrush
East Peckham, Kent
07.2023 - 12.2023
  • Supported chefs with ingredient preparation, contributing to smooth kitchen operations and timely meal service.
  • Maintained and organised kitchen equipment and workspaces, ensuring compliance with health and safety regulations to create a hygienic work environment.

Education

GCSEs - Biology, Chemistry, Drama, English Literature, English Language, French, History, Maths, Music, Physics

Weald of Kent Grammar School
Tonbridge, Kent
09.2021 - 07.2023

A-Levels - English Language, Music, Psychology

Weald of Kent Grammar School
Tonbridge, Kent
09.2023 - 06.2025

Skills

  • Communication Skills
  • Time Management
  • Customer Service
  • Team Collaboration
  • Customer Engagement
  • Problem Solving
  • Multitasking
  • Hygiene Practices

Timeline

Personal assistant

Angie Petrie - Angel Army
07.2025 - 09.2025

Barista

Doug's Dog House T/A The Pup Cup Limited
10.2024 - 09.2025

Waitress

Ella Bella Restaurant
12.2023 - 08.2024

A-Levels - English Language, Music, Psychology

Weald of Kent Grammar School
09.2023 - 06.2025

Kitchen Assistant / Kitchen Porter

The Bush, Blackbird and Thrush
07.2023 - 12.2023

GCSEs - Biology, Chemistry, Drama, English Literature, English Language, French, History, Maths, Music, Physics

Weald of Kent Grammar School
09.2021 - 07.2023
Hannah Packham