HANNAH MUTTRAM
London
Summary
Accomplished fundraising professional with extensive expertise in donor stewardship, fundraising strategies, and grant writing. Demonstrates proficiency in corporate sponsorship acquisition and community engagement including challenge events, leveraging skills in database management systems and statistics for effective reporting analysis. Adept at managing major gift procurement and bequest administration, with a strong understanding of fundraising software. Skilled in persuasive communication and copywriting for non-profits, ensuring impactful email marketing, direct mail and social media campaigns. Committed to advancing non-profit goals through strategic stakeholder management, professional networking, and volunteer coordination.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Fundraising Coordinator
Mosaic Clubhouse
London
2024.04 - Current
- Coordinated fundraising activities across trusts, corporate partnerships, individual giving, and challenge events.
- Developed and managed corporate supporter relationships through outreach, proposals, and stewardship.
- Oversaw donor administration processes, ensuring GDPR compliance and exceptional supporter experience.
- Planned and delivered community engagement and fundraising events with staff, trustees, and external partners.
- Executed grant applications to trusts and foundations, crafting compelling cases for support.
- Created fundraising communications including social media content and website updates aligned with strategic direction.
- Built and managed a pipeline of funders by developing proposals, budgets, and impact reports.
- Led supporter engagement initiatives to ensure timely acknowledgements and meaningful relationship management.
Community and Events Team Administrator
Crisis
London
2023.11 - 2024.02
- Managed Fundraising inbox during Christmas, addressing specific enquiries and processing donations.
- Provided support for individual donor fundraisers and challenge events, ensuring effective communication.
- Maintained Corporate supporters' relationships, facilitating engagement and contributions.
- Updated CRM (Raiser’s Edge) with correspondence, letters, and acknowledgements.
- Delivered general administrative support to C&E team, including fulfilment of fundraising materials.
- Oversaw stock management for fundraising resources to ensure availability.
- Assisted with on-site event logistics in London, including community fundraising initiatives.
- Entered data and supported social media efforts to enhance supporter engagement.
Fundraising Officer (Individuals and Corporates)
Horniman Museum and Gardens
London
2019.10 - 2023.04
- Achieved significant fundraising growth through development of income from individual and corporate donors.
- Created and delivered community fundraising products, exceeding targets for digital and regular giving.
- Implemented Tap to Donate devices, streamlining processes for one-off donations.
- Managed Benefactors and In Memoriam schemes to enhance donor engagement.
- Coordinated on-site giving opportunities, maximising contributions from attendees.
- Administered fundraising research, data management, and financial oversight for improved effectiveness.
- Line-managed a Fundraising Assistant, ensuring project delivery within 20 hours per week.
- Onboarded and managed first corporate partner for Horniman, securing £20k in funding.
Corporate & Events Coordinator
Roundhouse
London
2016.11 - 2019.10
- Supported Senior Development Events Manager in executing biennial fundraising gala.
- Curated and managed a year-round programme of cultivation events to enhance individual and corporate donations.
- Created comprehensive marketing materials, including invitations and event programmes, through research and collaboration with designers.
- Provided account management for corporate members, ensuring priority booking and timely charity updates.
- Researched potential corporate prospects to expand engagement opportunities.
- Developed and delivered corporate activities, focusing on employee engagement initiatives.
Development Administrator
Roundhouse
London
2015.09 - 2016.11
- Provided administrative support to Development team, focusing on memberships and events.
- Coordinated marketing emails and managed direct debits correspondence for membership scheme.
- Handled ticket bookings and created marketing materials to promote events.
- Assisted Director of Communications & Marketing with diary management and scheduling.
- Collaborated closely with Next Generation Committee to align strategies and initiatives.
Customer Sales Advisor
The Australian Ballet
Melbourne
2013.08 - 2014.03
- Served as primary contact for patrons regarding subscription packages, enquiries, and payments.
- Maintained patron accounts on Tessitura database, processing subscription and individual show bookings.
- Processed payments via credit card over the phone and in Box Office through cash, cheques, and cards.
Education
BA (Hons) - Film Studies & Drama
University of the West of England
2006.01 - 2009.01
A-levels - Theatre Studies, History, English Literature & Language, Biology
Eggbuckland Community College
1999.01 - 2006.01
Skills
- Creativity in fundraising
- Donor stewardship and management
- Online fundraising campaigns
- Grant writing and proposal development
- Corporate sponsorship acquisition
- Community engagement and event coordination
- Database management systems
- Statistics and reporting analysis
- Email marketing and direct mail campaigns
- Major gift procurement and bequest administration
- Fundraising software proficiency
- Copywriting for non-profits
- Non-profit industry knowledge and charitable trusts
- Stakeholder management and mapping
- Professional networking and business networking
- Volunteer coordination and community fundraising
- Persuasive communication skills
- Risk analysis and project management tools
Certification
UK Driving Licence, Full, clean, 01/07/2005
I am currently completing a Level 4 Associate Project Manager course online with Knowledge Brief. I am doing this alongside my role at Mosaic, using live examples and directly embedding my learning into my everyday work.
Affiliations
- My rescue French Bulldog Margot, theatre, walking and hikes, sewing, swimming
References
Available on request
Timeline
Fundraising Coordinator
Mosaic Clubhouse
2024.04 - Current
Community and Events Team Administrator
Crisis
2023.11 - 2024.02
Fundraising Officer (Individuals and Corporates)
Horniman Museum and Gardens
2019.10 - 2023.04
Corporate & Events Coordinator
Roundhouse
2016.11 - 2019.10
Development Administrator
Roundhouse
2015.09 - 2016.11
Customer Sales Advisor
The Australian Ballet
2013.08 - 2014.03
BA (Hons) - Film Studies & Drama
University of the West of England
2006.01 - 2009.01
A-levels - Theatre Studies, History, English Literature & Language, Biology
Eggbuckland Community College
1999.01 - 2006.01