Hannah Morris
London,Greater London
Summary
I am a dedicated and adaptable professional with over 10 years of experience across hospitality, customer service, and administrative roles. Known for my strong interpersonal skills, attention to detail, and ability to thrive in fast-paced environments, I have consistently demonstrated a commitment to high standards, team collaboration, and customer satisfaction. Currently pursuing a degree in Health and Social Care, I am now focused on applying my diverse skill set to a more people-centred role, with a strong interest in community wellbeing, holistic care, and social support.
Overview
12
12
years of professional experience
Work history
Kitchen assistant
Harrison's catering
London
02.2024 - Current
- Assisted in the preparation and cooking of meals following strict food hygiene and safety standards
- Supported the chef in delivering high-quality dishes to students/staff on time
- Maintained a clean and organised kitchen environment, including work surfaces, equipment, and storage areas
- Washed and sanitised utensils, cookware, and dishes throughout the shift
- Helped with receiving, checking, and storing deliveries, ensuring proper stock rotation
- Prepared fresh ingredients (e.g., chopping vegetables, portioning food) for daily service
- Monitored fridge and food storage temperatures, completing records as required by company policy
- Followed allergy, dietary, and portion control guidelines to meet specific service requirements
- Collaborated with the catering team to ensure smooth kitchen operations during busy service periods
- Complied with all health & safety and COSHH regulations in line with Harrison Catering's standards
kitchen assistant
El pollote
London
12.2021 - 03.2023
- Progressed from part-time to full-time based on performance and reliability
- Prepare and cook food in line with hygiene and safety regulations
- Accept and check deliveries, ensuring food quality meets required standards
- Serve customers at the till, promote upselling to meet sales targets
- Maintain accurate food temperature logs and cleaning schedules
- Assist in training new staff on kitchen procedures and customer service
Customer service assistant
John Lewis & Partners
City of London
08.2017 - 04.2019
- Facilitated product selection and promotion comprehension for customers.
- Upsold complementary items while processing returns according to store policy.
- Established strong rapport with regular customers to foster loyalty.
- Assisted in managing deliveries and executing damaged stock procedures.
Assistant kitchen manager
roco coffee
Croydon
01.2016 - 05.2017
- Managed a small kitchen serving 50–100 customers daily.
- Helped design menus that catered to our customers and calculated costs to ensure profitability.
- Responded to customer feedback and made adjustments to improve service and menu offerings
- Conducted stock checks and placed orders to minimise waste.
- Maintained rigorous food hygiene and cleanliness standards.
- Oversaw portion control and waste reduction to maximise profitability
- Supported team during peak service times by stepping in as needed in food preparation or plating
commis chef \ chef de partie
Selsdon park hotel
London
03.2013 - 04.2015
- Executed meal preparation for breakfast, dinner, and special occasions like weddings, and other large golfing events.
- Independently managed the starter section, serving the mail guests that stayed in the hotel.
- Ensured strict compliance with allergens and dietary needs.
Education
NVQ Level 1 - catering
Croydon College
Croydon 12.2013 -
Bsc (Hons) Heath and social care - health and social care
Regents college London
London 04.2023 -
NVQ Level 2 - hospitality and cookery skills
Croydon College
Croydon 09.2014 -
Higher National Diploma - professional cookery
Croydon College
CroydonPersonal development - health and social care
free 2 learn
LondonNVQ Level 3 - Customer service
free 2 learn
LondonSkills
- HACCP certification
- Quality Control
- Hygiene consciousness
- Temperature control awareness
- Menu planning support
- Respectful collaboration
- Organisational efficiency
- Customer Service
- Product knowledge
- Hygiene standards
- Clear communication
- Problem-solving
- Calm under pressure
- Resourcefulness
- Legal and ethical education practices
- Health and Safety reporting
Custom
02/14/25, BSc (Hons) Health and Social Care with Foundation Year, Regent College London, University of Bolton, 04/24/23, 01/31/27, 04/28/25, 03/13/25
Accomplishments
jack Petchey award
Timeline
Kitchen assistant
Harrison's catering
02.2024 - Current
Bsc (Hons) Heath and social care - health and social care
Regents college London
04.2023 -
kitchen assistant
El pollote
12.2021 - 03.2023
Customer service assistant
John Lewis & Partners
08.2017 - 04.2019
Assistant kitchen manager
roco coffee
01.2016 - 05.2017
NVQ Level 2 - hospitality and cookery skills
Croydon College
09.2014 -
NVQ Level 1 - catering
Croydon College
12.2013 -
commis chef \ chef de partie
Selsdon park hotel
03.2013 - 04.2015
Higher National Diploma - professional cookery
Croydon College
Personal development - health and social care
free 2 learn
NVQ Level 3 - Customer service
free 2 learn
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