Hannah Moon
Devon
Summary
Transformational leader with 25+ years of experience in strategic and operational leadership across Corporate, Education, and Third sectors. Proven track record of driving commercial growth, enhancing organizational performance, and embedding positive cultural change. Adept at building strong relationships with clients, stakeholders, and employees while delivering visionary strategies and operational excellence. Passionate about mentoring teams and fostering inclusive, high-performing cultures.
Overview
26
26
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work history
Head of Trust (Interim)
Life Chance Trust
Devon
06.2024 - 01.2025
- Spearheaded transition of the Life Chance Trust into an independent entity supporting vulnerable young people (16-25) who have experienced extreme trauma.
- Secured £80k in new funding, rebranded the charity, and launched a new website, vision, and values.
- Developed a comprehensive fundraising strategy to diversify income streams, targeting an additional £100k.
- Doubled the number of young people supported with an enhanced mentoring program and government-funded life skills workshops.
- Built strategic partnerships with Devon Local Authority, NHS, and key business networks.
- Submitted £260k in grant applications for 2025 from high-profile funders such as Children in Need and National Lottery.
Chief Executive Officer
Life Chance Group
Devon
04.2020 - 01.2025
- Oversaw commercial growth, expanding revenue from £1.2m to £3.9m and achieving a £350k cost-saving in Y1.
- Established a registered charity (Life Chance Trust) and embedded a clear vision, values, and culture across the organization.
- Recruited and retained high-caliber talent, improving employee satisfaction and reducing turnover.
- Led organizational restructuring, resulting in improved accountability and operational efficiency.
- Key member of the Executive Board, delivering impactful company reports and data-driven decision-making tools.
Chief Operating Officer
Life Chance Group
Devon
01.2019 - 04.2020
- Expanded schools and secured new sites, supporting more students with complex trauma.
- Transitioned operations from outsourced to an efficient in-house model, streamlining IT, HR, and finance.
- Improved estate management and compliance, implementing new policies and business continuity plans.
- Launched two new websites and a comprehensive social media strategy to enhance brand awareness.
Director of Social & Commercial Enterprises
Dame Hannah Rogers Charity
Devon
04.2017 - 01.2019
- Led strategic initiatives across hospitality, retail, fundraising, and cultural enterprises, doubling site financial performance within 12 months.
- Driving commercial value across a diverse range of commercial and social enterprises, Comprises of Hospitality, Bistro, Accommodation, Gallery and Exhibitions, Fundraising, Health and Wellbeing centre, Horticulture, Sports Hall, Recording Studio, Retail and Shops, Operations, Marketing, Tenant management and 8 regional charity shops
Director of Development
Dame Hannah Rogers Charity
Devon
09.2015 - 03.2017
- Rebranded the charity to increase advocacy and engagement, implementing a unified creative strategy.
- Managed marketing, PR, and events, delivering 50+ annual events across two sites and eight charity shops.
Commercial Head of Marketing
British Gas Plc
London
02.2013 - 11.2014
- Created the ECO Marketing Strategy, supporting the Government’s vision for the Green Deal and new Energy Company Obligation (ECO).
- Negotiated partnerships with Barclays, O2, and others, enhancing sales opportunities.
Head of Brand – British Gas and Centrica PLC
British Gas
London
09.2010 - 04.2012
- Led the largest UK brand transformation project, redesigning brand identity and improving customer touchpoints. across the UK, Europe and North America
Senior Environmental Marketing Manager
British Gas
London
08.2007 - 07.2009
- Launched award-winning initiatives such as Green Streets and Generation Green, setting benchmarks for sustainability.
Senior Corporate Responsibility Manager
British Gas
London
08.2004 - 07.2007
- Developed a £50m national programme to address fuel poverty, receiving acclaim from regulators and government.
Product Development Manager
British Gas
London
11.2001 - 07.2004
- Launched products improving customer retention, reducing churn by 15% beyond target.
Senior Account Manager
Grey Interactive (Advertising & Comms. Agency)
London/Bristol
10.1998 - 09.2001
- Managed key accounts (Lloyds TSB, P&G, Mars) to drive customer interaction through innovative digital solutions.
Education
Post Graduate Non-Executive Director programme -
CIM Certificate in Marketing - undefined
Chartered Inst. of Marketing
BA (Hons) - History & Politics
Royal Holloway University
Skills
- Strategic Leadership: Visionary planning with a focus on data-driven decision-making
- Commercial Acumen: Proven record of securing funding, increasing revenue, and achieving cost efficiencies
- Operational Excellence: Expertise in HR, marketing, compliance, IT, and estate management
- Cultural Transformation: Embedding positive values and enhancing staff well-being and retention
- Stakeholder Engagement: Strong communicator and relationship builder across diverse networks
Certification
- Member of Institute of Directors (IoD)
- Trustee – Life Chance Trust
- Governor – Ivy Education Trust
- Member of Chamber of Commerce for Devon and Plymouth
- Member of the CEO Chamber Charity Board
Affiliations
- Exploring the Southwest through walking, camping, and paddleboarding. Mentoring young professionals at the start of their careers. Traveling, culture, and the arts.
Timeline
Head of Trust (Interim)
Life Chance Trust
06.2024 - 01.2025
Chief Executive Officer
Life Chance Group
04.2020 - 01.2025
Chief Operating Officer
Life Chance Group
01.2019 - 04.2020
Director of Social & Commercial Enterprises
Dame Hannah Rogers Charity
04.2017 - 01.2019
Director of Development
Dame Hannah Rogers Charity
09.2015 - 03.2017
Commercial Head of Marketing
British Gas Plc
02.2013 - 11.2014
Head of Brand – British Gas and Centrica PLC
British Gas
09.2010 - 04.2012
Senior Environmental Marketing Manager
British Gas
08.2007 - 07.2009
Senior Corporate Responsibility Manager
British Gas
08.2004 - 07.2007
Product Development Manager
British Gas
11.2001 - 07.2004
Senior Account Manager
Grey Interactive (Advertising & Comms. Agency)
10.1998 - 09.2001
CIM Certificate in Marketing - undefined
Chartered Inst. of Marketing
BA (Hons) - History & Politics
Royal Holloway University
Post Graduate Non-Executive Director programme -
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