Hannah Kennedy
Belfast
Summary
First Class Honours Business Studies graduate from Ulster University and current Test Consultant at Kainos. Experienced in building relationships with clients and stakeholders, managing competing priorities, and delivering excellent customer service. Confident communicator with experience working in professional and customer-facing environments. Seeking to begin a career in recruitment where I can apply my people skills, commercial awareness and relationship-building abilities.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work history
Test Consultant
Kainos
Belfast
2025.06 - Current
- Manage day-to-day relationships with enterprise clients, acting as a key point of contact for Smart testing services.
- Partner with customers to understand business priorities and ensure services deliver measurable value.
- Support account retention and expansion by identifying opportunities to optimise services and improve outcomes.
- Present testing outcomes, insights, and recommendations clearly to both technical and non-technical stakeholders.
- Collaborate with sales and delivery teams to support account growth and long-term client success.
Childcare Assistant
Glen Parent Daycare
Belfast
2022.03 - 2025.06
- Built positive relationships with children, parents and colleagues.
- Communicated effectively with families to build trust and maintain positive relationships.
- Adapted to changing situations and priorities in a busy environment.
Retail Assistant
Boux Avenue and Stradivarius
Belfast
2023.01 - 2025.01
- Built rapport with customers to understand their needs and provide tailored recommendations.
- Worked towards sales targets and KPIs through proactive customer engagement.
- Developed strong communication and relationship-building skills with a diverse customer base.
- Adapted quickly to changing priorities during busy trading periods.
Education
BSc (Hons) - Business Studies – First Class Honours
Ulster University
Belfast 2022.09 - 2025.07
Skills
- Relationship Building & Networking
- Communication & Interpersonal Skills
- Stakeholder Management
- Customer Service Excellence
- Organisation & Time Management
- Problem Solving
- Commercial Awareness
- Teamwork & Collaboration
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Relationship Management
- Negotiation & Influencing
Certification
- First Class Honours Degree
- Dean's List, Ulster University
- OCN Level 1 Leadership
- Engagement Manager (EM) and Partner Project Manager (PM) Services Certification
Timeline
Test Consultant
Kainos
2025.06 - Current
Retail Assistant
Boux Avenue and Stradivarius
2023.01 - 2025.01
BSc (Hons) - Business Studies – First Class Honours
Ulster University
2022.09 - 2025.07
Childcare Assistant
Glen Parent Daycare
2022.03 - 2025.06