Hannah Hargraves
Colne,,Lancashire
Summary
Experienced fundraiser with a record of securing and growing income from corporate and high-value supporters for both national and local charities. Confident written communicator and public speaker capable of crafting a compelling case for support. Confident working autonomously whilst being a valuable member of a team and contributing to organisational goals. Committed to promoting equal opportunities.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work history
Philanthropy Manager
Blackburn & Darwen Youth Zone
05.2025 - Current
- Manage a portfolio of over 70 patrons, achieving a renewal rate of 96%. Patrons are predominantly local businesses.
- Deliver a unified stewardship strategy for all corporate partners, strengthening engagement and long‑term value, with bespoke plans for high‑priority accounts.
- Forecasted income currently £933,000, exceeding budget of £907,000.
- Formalisation of gift agreements to support long term sustainability. Percentage of patrons with agreements increased from 35% to 60%.
- Project management of an additional capital appeal, raising £96,000 against target of £85,000. Income leveraged from existing partners while attracting new prospects.
Lancashire Partnership Manager
Blackburn & Darwen Youth Zone
06.2024 - 05.2025
- Established foundations for this brand new role, working across three youth zones operating as independent charities. Fostered positive relationships and improved collaboration between teams.
- Consolidated existing partnerships with strategic account plans, strengthening relationships with partners.
- Developed a regional strategy, case for support, new brand and informed pipeline.
- Pitched mutually beneficial partnerships to local companies, with £30,000 of new income secured in year one.
Relationship Fundraising Manager
Macmillan Cancer Support
, Lancashire
08.2015 - 03.2024
- Managed a supporter portfolio worth up to £500,000 annually, with around 50% of income from corporate partners.
- Achieved an annual 92% retention rate through exceptional stewardship of companies, groups, individuals and volunteers.
- Collaborated with supporters to develop strategic account plans.
- Formulated pitches and proposals in line with specified criteria.
- Facilitated training sessions on CRM and creating a compelling local case for support.
- Established reporting systems to evaluate team performance against KPIs.
- Actively engaged with and promoted the charity's EDI strategy, diversifying the fundraising audience and marketing communications.
Customer Support Assistant - Fundraising
Macmillan Cancer Support
06.2012 - 08.2015
- Provided excellent levels of service to each customer, supporting them to achieve their fundraising targets
- Responded to queries and resolved complaints.
- Simultaneously coordinated fundraising projects for local teams such as promoting national collection days and organising thank you events
- Recorded interactions in CRM 2011 to ensure continuity for each supporter.
Customer Service Roles
Various
10.2006 - 06.2012
- From a young age, demonstrated a strong work ethic and personal growth in various part-time customer service roles alongside education.
Education
Bachelor of Arts - Geography
University of Leeds
09.2008 - 06.2011
A-Levels -
Bacup And Rawtenstall Grammar School
09.2006 - 06.2008
GCSEs -
Bacup And Rawtenstall Grammar School
09.2001 - 06.2006
Skills
- Corporate and high value account management
- Donor retention
- Partnership development
- Financial reporting and budgeting
- Collaborative working
- Strategic planning and process optimisation
Timeline
Philanthropy Manager
Blackburn & Darwen Youth Zone
05.2025 - Current
Lancashire Partnership Manager
Blackburn & Darwen Youth Zone
06.2024 - 05.2025
Relationship Fundraising Manager
Macmillan Cancer Support
08.2015 - 03.2024
Customer Support Assistant - Fundraising
Macmillan Cancer Support
06.2012 - 08.2015
Bachelor of Arts - Geography
University of Leeds
09.2008 - 06.2011
Customer Service Roles
Various
10.2006 - 06.2012
A-Levels -
Bacup And Rawtenstall Grammar School
09.2006 - 06.2008
GCSEs -
Bacup And Rawtenstall Grammar School
09.2001 - 06.2006