Hannah Grant-Salmon
Bath,Bath and North East Somerset
Summary
I am a talented individual with a desire to make guests feel welcome. Energetic personality coupled with a strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunities. I am also committed and motivated with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Administrative assistant
Xtra Express Logistics
northamptonshire
2024.02 - 2024.02
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Kept and maintained accurate filing system for preservation of office information.
- Supported staff with administrative needs for photocopying and filing.
- Received, sorted and distributed incoming mail.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
- Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
- Assisted with financial tracking and budget enforcement by approving financial expenditures.
babysitter
family
Northampton, Northamptonshire
2022.09 - 2023.12
- Followed parent's instructions to maintain routines and schedules.
- Arrived at agreed locations on-time and ready to work for reliable service.
- Communicated with parents regularly, providing comforting updates on child's happiness, safety and wellbeing.
- Washed dishes and performed light household tasks to keep home tidy and orderly.
- Adapted to last-minute requests and changes from parents by maintaining flexible schedule.
- Read stories and lead activities to help children build foundational learning skills.
- Ensured children were put to bed promptly after bath and bottle, to exact times specified by parents.
- Arranged for entertainment and games to provide downtime between learning activities.
waitress
The George
Northampton, Northamptonshire
2021.07 - 2021.12
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
A-Levels - business, english liturature, physical education
bishop stopford school
northampton 2021.09 - 2023.06
GCSEs - maths, english, art, Spanish, Biology, Georgraphy, PE, chemistry
Pitsford School
Northampton 2019.09 - 2021.06
Skills
- Attention to Detail
- Data Entry
- Problem-solving
- Communication skills
- Team building
- Strategic Planning
- Leadership
- Customer Service
- Payment Processing
- Verbal communication
- High-volume dining
Affiliations
- Art, cooking, netball
Timeline
Administrative assistant
Xtra Express Logistics
2024.02 - 2024.02
babysitter
family
2022.09 - 2023.12
A-Levels - business, english liturature, physical education
bishop stopford school
2021.09 - 2023.06
waitress
The George
2021.07 - 2021.12
GCSEs - maths, english, art, Spanish, Biology, Georgraphy, PE, chemistry
Pitsford School
2019.09 - 2021.06