Hannah Bell
Dereham,Norfolk
Summary
Compassionate and dedicated hearing care assistant with excellent communication skills and solid foundation in healthcare assistance, seamlessly combining patient care and administrative support. Proficient in managing patient records and conducting basic hearing assessments, wax removals and hearing aid adjustments.
Overview
20
20
years of professional experience
Work history
Hearing care assistant
Cecil Amey Opticians and Hearing care
Dereham, Norfolk
2023.11 - Current
My role involves day to care and confidentiality of patients and patients medical records, microsuction and irrigation wax removal, conducting pure tone audiometry tests and basic repairs and adjustments to hearing aids.
Optical assistant/receptionist
Cecil Amey opticians and hearing care
Dereham, Norfolk
2018.06 - 2023.11
My role involved taking phone calls and dealing with customers face to face, communicating clearly to other members of staff to ensure the clinic runs smoothly.
As well as basic glasses repairs and adjustments.
Administration duties such as sending emails, complying with the business protocols and procedures, submitting NHS forms and other referral information.
Logging stock and controlling stock, taking payments and cash handling
Support worker
Sense
Dereham, Norfolk
2016.07 - 2018.06
Beauty therapist
Self employed
Dereham, Norfolk
2014.08 - 2016.07
Bar person/waitress
The Railway Tavern
Dereham, Norfolk
2010.10 - 2014.06
Bar person
The Red Lion
Dereham, Norfolk
2007.02 - 2009.05
Glass collector/cleaner
The Lounge
Dereham, Norfolk
2006.09 - 2007.02
Education
Equivalent Level 4 BTEC professional diploma - Hearing care assistant
Audiology academy
Birmingham 01/2024 - 04/2024
NVQ Level 2 - Beauty therapy
City College Norwich
Norwich 08/2013 - 06/2014
GCSEs - English - C. Math - C. Science - D. Art - B. Child studies - D
Northgate high school
Dereham 09/2002 - 06/2006
Skills
- Exceptional communicator verbally and written
- Ability to work alone and in a team
- Adaptable and works well under pressure
- Calm and compassionate
- Excellent patient care
- Great understanding of health and safety compliance
Timeline
Hearing care assistant
Cecil Amey Opticians and Hearing care
2023.11 - Current
Optical assistant/receptionist
Cecil Amey opticians and hearing care
2018.06 - 2023.11
Support worker
Sense
2016.07 - 2018.06
Beauty therapist
Self employed
2014.08 - 2016.07
Bar person/waitress
The Railway Tavern
2010.10 - 2014.06
Bar person
The Red Lion
2007.02 - 2009.05
Glass collector/cleaner
The Lounge
2006.09 - 2007.02
GCSEs - English - C. Math - C. Science - D. Art - B. Child studies - D
Northgate high school
09/2002 - 06/2006
NVQ Level 2 - Beauty therapy
City College Norwich
08/2013 - 06/2014
Equivalent Level 4 BTEC professional diploma - Hearing care assistant
Audiology academy
01/2024 - 04/2024