Hannah Gallagher

TLC owned by Stockport Council delivers core public realm services for the council, with responsibility for a wide range of services including waste collection, street cleaning, grounds maintenance, commercial cleaning and school catering meals.

• Working collaboratively with stakeholders; whilst coaching and influencing HR expertise as a key partner and advocating 'best practice'
• Supporting managers across the employee lifecycle by providing an effective HR business partnering service, with advice and solutions
• Fostering the importance of a 'People and Safety First' culture
• Developing and delivering a wide range of people activities to support the delivery of the People Strategy & Development
• Managing case work and coaching managers to resolve complex disciplinary and grievance issues; sickness absence management, job design, resourcing, organisational change, TUPE, building and maintaining relations with Trade Union representatives at various levels
• Leading & supporting on HR projects, including implementation of a new HR People system and reviewing Training & Development initiatives across all business services
• Completing Payroll Duties, data input, calculations, LGPS & Nest Pension and creating payroll uploads before finalisation
• Utilising people data and analytics insight, to deliver innovative solutions and goals, in line with the people agenda and strategy
• Collaborating with managers to understand staffing needs, facilitating efficient recruitment drives and attending recruitment fairs with local businesses in and around the Greater Manchester Area
• Ensure legal compliance by keeping up-to-date with current UK employment legislation and global trends

Redundancy

• Developed and maintained influential relationships with relevant stakeholders including senior and executive leadership teams
• Identified people issues and autonomously implement effective solutions, whilst coaching management on best approach
• Manipulate, interpret and utilise people data to identify issues within business area and drive forward effective solutions, including Power BI
• Performed exit interviews, gaining useful insights to improve employee retention rates.
• Cultivated trusting relations to advise, guide and support SLT with ER matters.
• Streamlined HR processes, helping to increase departmental efficiencies & mitigated litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
• Oversaw disciplinary, performance and absence management cases, with full completion
• Lead and facilitated restructure and realignment activity across business area to support strategic growth
• Supported industry-leading employee engagement and recognition programmes.
• Supported workforce planning, benchmarking and engagement activities to drive business growth

• Providing strategic advice and coaching support to various stakeholders on all people related matters including employment law legislation
• Built and cultivated lasting rapport with colleagues, peers and senior leadership team (SLT)
• Monthly business partnering meetings with stakeholders and management to foster collaboration
• Supporting welfare, investigations, disciplinary, capability, performance, grievance hearing and dismissals and managing employee lifecycle
• Implementing performance improvement plans and managing activity to ensure BAU HR project activity runs effectively including engagement plan reporting, monthly reviews and generating PDR completion reports
• Leading & Supporting TUPE, consultation and restructure activity
• Contributing to various HR projects & initiatives by researching topics and reporting presentations to the HR Director
• Leading HR Projects including the 'Medicash for All' HR wellbeing project and comms strategy
• Dedicated HR contact for the company apprenticeship program including recruitment, onboarding and funding management of all apprentice related activity
• Managing all recruitment activity within my dedicated business area
• Implemented Mental Health initiatives to boost employee wellbeing, engagement and retention
• Supported and led on all M&A activity to successful completion through integration process and aligning T&C;s

• Providing strategic advice and support to stakeholders on all people related matters including employment law legislation
• Supporting stakeholders with welfare, investigations, disciplinary, capability, performance, grievance hearing and dismissals
• Creating letters, invitations, meeting note templates and case management support
• Supporting TUPE, consultation and restructure activity
• Managing redundancy processes and paperwork
• Contributing to various HR projects
• Managing recruitment activity and the general completion of administrative HR tasks.
• Implementing employment policies and procedures
• Management of exit interviews and off-boarding process for terminations
• Supporting the wider HR team on BAU operational tasks

• Responsible for dealing with various HR queries, managing staff relationships and expectations, monitoring HR policies and ensuring current business protocols follow legislation
• Providing support to managers with investigations, and reports including supporting formal hearings and provisions best practice advice
• First point of contact for HR issues and the employee life cycle
• Supporting managers with ER, retrieving employee feedback, conducting exit interviews, implementing legislation changes,
• Liaising with third party management including occupational health referrals
• Ensuring monitoring of sickness and absence trends are recorded effectively, informing payroll and providing advice and guidance accordingly
• Responding to queries and case management