Summary
Overview
Work History
Education
Skills
Certification
Research
Timeline
Generic

Hannah Fikkert

8/4 Harrison Place, Edinburgh

Summary

Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. An organised and dependable candidate successful at managing multiple priorities with a positive attitude. A great willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Trauma Ambassador

City of Edinburgh Council
Edinburgh
08.2024 - Current
  • Delivered trauma management information; support staff's wellbeing and management of vicarious trauma through caseloads.
  • Attend and participate in bi-monthly trauma discussions with various multi-disciplinary professionals throughout the City of Edinburgh Council.

Hospital Social Worker

City of Edinburgh Council
Edinburgh
12.2023 - Current
  • Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
  • Improved patient wellbeing by developing comprehensive care plans.
  • Maintained confidential case documentation in line with data protection regulations.

Housing Support and Mental Health Worker

FourSquare Edinburgh
Edinburgh
10.2022 - Current
  • Carry out regular planning reviews and assessments, ensuring service users receive best-possible support while maintaining a trauma-informed approach.
  • Complete accurate and thorough reporting on confidential case systems, regularly monitoring performance against regular deadlines and update goals.
  • Offer bespoke support to three main services (young adults co-ed, young adults - female only based service, and a female only domestic abuse safe house) service users, aiding their work towards optimised independence.
  • Created targeted support programmes based on client interviews and assessments.

Mental Health and Wellbeing Practitioner

Penumbra
Edinburgh
06.2022 - 09.2022
  • Identified and provided social activities, emotional support and stability to patients while maintaining professional boundaries.
  • Kept service user health records up-to-date and accurate.
  • Planned and delivered outcome-focused interventions, promoting independence, social inclusion and recovery.

Children and Families Support Worker

YMCA Edinburgh
Edinburgh
02.2022 - 07.2022
  • Evaluated needs through common assessment framework, prescribed screening tools and models of engagement such as GIRFEC, Three Houses Safety Tool, and National Risk Framework.
  • Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.

Mental Health Worker (Coordinator)

MPA Society
Vancouver
10.2018 - 01.2022
  • Produced detailed progress reporting, liaising with service users and other professionals to discuss ongoing treatment and updated court documents.
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes such as the ACT team and VGH's AAC.
  • Performed crisis interventions during emergency cases.
  • Collaborated with other healthcare and emergency professionals to design treatment plans.
  • Coordinated project meetings, documenting key action items and decisions.
  • Managed and prioritised varied and busy workload to meet deadlines.

Education

Master of Social Work -

The University of Edinburgh
United Kingdom

Bachelor of Arts - Psychology, Counselling & Human Development

Simon Fraser University
Canada

Skills

  • Risk assessment
  • Social care
  • Advocacy
  • Community engagement
  • Goal development
  • Crisis Intervention
  • Records management
  • Critical-thinking
  • Cross-functional team coordination
  • Cultural awareness
  • Initiative taking
  • Empathetic leadership
  • Effective communication

Certification

  • SSSC Registered: No. 4075182
  • CEC, Adult Protections Training, Level 2
  • Certification, AVA (Against Violence & Abuse) - Understanding Domestic Violence and Abuse Level 1 and 2.
  • Certification, St. John's Ambulance - Standard First Aid, AED & CPR Training.

Research

  • Fouladi, R.T., Georgeson, A.R., Buckshon, J., Hystad, J., Khaw, A., St. Arnaud, A., & Fikkert, H. (2017, April). Item Response Shifts on Self-Reported Depressive Symptoms – A Mixed Methods Study of Response Process.
  • Fikkert, H., Fouladi, R.T. Dang, T., Khaw, A., Hystad, J., McCahon, M., & Ou Yang, Z.Y. (April 2018). The Influence of Negative and Positive Schema on the CES-D Think-Aloud Responses.
  • Hindy, J., Fouladi, R.T., Hystad, J., Dang, T., Fikkert, H., McCahon, M., & Ou Yang, Z.Y., (April 2018). The Interpretation of "Effort" When Measuring Depressive Symptomology in College Students.
  • Hystad, J., Fouladi, R.T., Fikkert, H., McCahon, M., Khaw, A., & Ou Yang, Z.Y., (April 2018). Response shifts: The Post-Concussion Symptom Severity Scale Versus Overlapping Items on the CES-D and PANAS.
  • Khaw, A., Fouladi, R.T., Hystad, J., Ou Yang, Z.Y., Dang, T., Fikkert, H., & Hindy, J., (April 2018). The Role of Questionnaire Item Semantic Features in Judgments of Symptom Severity and Item Responses.

Timeline

Trauma Ambassador

City of Edinburgh Council
08.2024 - Current

Hospital Social Worker

City of Edinburgh Council
12.2023 - Current

Housing Support and Mental Health Worker

FourSquare Edinburgh
10.2022 - Current

Mental Health and Wellbeing Practitioner

Penumbra
06.2022 - 09.2022

Children and Families Support Worker

YMCA Edinburgh
02.2022 - 07.2022

Mental Health Worker (Coordinator)

MPA Society
10.2018 - 01.2022

Master of Social Work -

The University of Edinburgh

Bachelor of Arts - Psychology, Counselling & Human Development

Simon Fraser University
Hannah Fikkert