Summary
Overview
Work history
Education
Skills
Timeline
Generic

Hannah Edmed

East sussex,Kent

Summary

Hardworking Production Team Lead skilled in organising and prioritising tasks, arranging schedules and monitoring equipment operation. First-rate communication, problem-solving and conflict management skills. Prepared to bring 4 years of experience to a challenging new position. Team trainer delivering on-the-job training to new team members and individuals learning operational procedures. Adaptable team player easily coordinating and implementing approved changes within manufacturing processes. Hardworking and dedicated General Labourer with over 4 years of experience. Good problem-solving skills, attention to detail and ability to complete several projects at once. Excellent work history, record of attendance and reliable transportation. Goal-oriented hospitality leader experienced in running profitable restaurants with proven success in building reputation for quality and service in establishments using proven leadership, planning and problem-solving abilities.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work history

Timber Operative

Jacksons Fencing
Ashford, Kent
07.2023 - Current
  • Reported any accidents, incidents or near misses occurring in workplace during shift.
  • Followed production guidelines and specifications to produce quality products.
  • Assisted in training new operatives to help integrate into team.
  • Liaised with the quality control team to address product defects.
  • Responded promptly to production issues, troubleshooting for minimal delays.
  • Worked part of fast-paced production line, continually achieving targets.
  • Responded promptly to work orders and production schedules for timely task completion
  • Conducted routine equipment checks to proactively address maintenance issues.
  • Coordinated with maintenance teams to promptly resolve equipment breakdowns.
  • Kept clean working areas for safe, productive warehouse environments.

Electricians mate

Quarrington Electrical Company
Ashford, Kent
01.2023 - 07.2023
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Maintained clean, safe working environments, minimising risk to staff and visitors.
  • Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Ensured safety of electrical work and systems through regular, rigorous testing.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Tested and accurately diagnosed wiring faults, recording exact details to maintain traceability.
  • Operated electrical measuring devices appropriately, including analysers, amp metres and voltmeters.
  • Complied with BS 7671 standards to complete electrical installations.
  • Met quality control standards through thorough inspections of completed electrical works.
  • Maintained and tested fire alarm systems, ensuring faultless electrical function.

Electricians mate

Jacksons Electrics
Ashford, Kent
04.2022 - 01.2023
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Maintained clean, safe working environments, minimising risk to staff and visitors.
  • Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Completed Electrical Certificates and Electrical Condition Reports for optimal project compliance.
  • Ensured safety of electrical work and systems through regular, rigorous testing.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Tested and accurately diagnosed wiring faults, recording exact details to maintain traceability.
  • Operated electrical measuring devices appropriately, including analysers, amp metres and voltmeters.
  • Complied with BS 7671 standards to complete electrical installations.
  • Performed timely electrical system installation of conduit, wire, power distribution and motor controls.
  • Met quality control standards through thorough inspections of completed electrical works.
  • Communicated safety and repair data to clients to properly explain electrical needs and repair requirements.

Bar manager

The Bonny Cravat
Woodchurch, Kent
06.2014 - 04.2022
  • Planned staffing levels based on evolving service demands.
  • Monitored bar expenses and operations to minimise costs.
  • Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
  • Oversaw line cleaning and cellar management.
  • Organised special events and functions and corporate lunches.
  • Led team to deliver outstanding hospitality operations.
  • Identified and addressed underperformance and non-compliance.
  • Ordered beverage and equipment stock by analysing sales and customer trends.
  • Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
  • Protected brand image by delivering exceptional bar presentation and maintenance.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Optimised customer experience by implementing exemplary service standards.
  • Maintained safe working and guest environments, reducing injury and incident risks.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
  • Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
  • Planned staff rotas to meet customer demand whilst remaining under budget.
  • Created team building initiatives to encourage upselling and meet revenue targets.

Chef

Pizza Hut
Ashford, Kent
03.2013 - 06.2014
  • Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
  • Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
  • Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
  • Monitored line work processes to ensure consistency in quality, quantity and presentation.
  • Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
  • Minimised kitchen waste through effective recycling, composting and disposal systems.
  • Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
  • Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
  • Directed kitchen workflow to meet high-volume needs in busy restaurant environment.
  • Enforced safe food-handling, preparation and storage protocols to reduce risk of food-borne illnesses.
  • Communicated with servers and FOH staff to maintain efficient workflow and address special requests.

Education

EDEXCEL LEVEL 2 BTEC AWARD - Preparing for enterprise (PILOT) Business Studies

Homewood School and Sixth Form Centre
Tenterden
09.2008 - 07.2009

NVQ Level 1 - Dance Leadership

Homewood School and Sixth Form Centre
Tenterden

GCSEs - French

Homewood School and Sixth Form Centre
Tenterden

GCSEs - English

Homewood School and Sixth Form Centre
Tenterden

GCSEs - English Literature

Homewood School and Sixth Form Centre
Tenterden

GCSEs - Performing Arts: Dance

Homewood School and Sixth Form Centre
Tenterden

GCSEs - Mathematics

Homewood School and Sixth Form Centre
Tenterden

GCSEs - Science

Homewood School and Sixth Form Centre
Tenterden

OCR Level 2 National First Award - ICT

Homewood School and Sixth Form Centre
Tenterden

OCR Level 2 National First Award in ICT - ICT Skills For Business

Homewood School and Sixth Form Centre
Tenterden

OCR Level 2 National First Award in ICT - Creating animation for the WWW using ICT

Homewood School and Sixth Form Centre
Tenterden

EDEXCEL Level 2 BTEC First Certificate - Music Technology

Homewood School and Sixth Form Centre
Tenterden

EDEXCEL Level 2 BTEC First - Music

Homewood School and Sixth Form Centre
Tenterden

GCSEs - ICT Functional Skills

Homewood School and Sixth Form Centre
Tenterden

GCSEs - Science

Homewood School and Sixth Form Centre
Tenterden

NVQ Level 3 - Catering

Homewood School and Sixth Form Centre
Tenterden

Skills

  • Staff education and training
  • Team training
  • Electrical installation and repair
  • Assembly and production
  • Project budgeting
  • Safety compliance
  • Teamwork and collaboration
  • Preventive and reparative maintenance
  • Customer rapport
  • Critical thinking
  • Environmental compliance
  • Reporting and documentation

Timeline

Timber Operative

Jacksons Fencing
07.2023 - Current

Electricians mate

Quarrington Electrical Company
01.2023 - 07.2023

Electricians mate

Jacksons Electrics
04.2022 - 01.2023

Bar manager

The Bonny Cravat
06.2014 - 04.2022

Chef

Pizza Hut
03.2013 - 06.2014

EDEXCEL LEVEL 2 BTEC AWARD - Preparing for enterprise (PILOT) Business Studies

Homewood School and Sixth Form Centre
09.2008 - 07.2009

NVQ Level 1 - Dance Leadership

Homewood School and Sixth Form Centre

GCSEs - French

Homewood School and Sixth Form Centre

GCSEs - English

Homewood School and Sixth Form Centre

GCSEs - English Literature

Homewood School and Sixth Form Centre

GCSEs - Performing Arts: Dance

Homewood School and Sixth Form Centre

GCSEs - Mathematics

Homewood School and Sixth Form Centre

GCSEs - Science

Homewood School and Sixth Form Centre

OCR Level 2 National First Award - ICT

Homewood School and Sixth Form Centre

OCR Level 2 National First Award in ICT - ICT Skills For Business

Homewood School and Sixth Form Centre

OCR Level 2 National First Award in ICT - Creating animation for the WWW using ICT

Homewood School and Sixth Form Centre

EDEXCEL Level 2 BTEC First Certificate - Music Technology

Homewood School and Sixth Form Centre

EDEXCEL Level 2 BTEC First - Music

Homewood School and Sixth Form Centre

GCSEs - ICT Functional Skills

Homewood School and Sixth Form Centre

GCSEs - Science

Homewood School and Sixth Form Centre

NVQ Level 3 - Catering

Homewood School and Sixth Form Centre
Hannah Edmed