Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Connolly

Stratford-upon-Avon,Warwickshire

Summary

Experience in customer service and working with the public to achieve whatever goals required, as well as multitasking and handling high tempo work environments.

Attention to detail and organisation are strengths gained through consistent work, and regularly performing has added quick thinking and practical knowledge of interacting with a wide variety of people and companies to skillset

Enthusiastic, committed, dependable worker who has has previously thrived working within a team and has years of experience successfully managing a restaurant.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Musician/local artist

Local businesses
Stratford upon avon, Warwickshire
06.2018 - Current
  • Interacted with guests with personable stage presence and showmanship abilities for over a decade.
  • Showcased skills and abilities to impress customers and exceed their expectations.
  • Managed logistics to guarantee smooth performances, including regular communication with event managers.
  • Rehearsed performances to perfect live performances.
  • Adapted plans to suit different locations and prevent cancellations.
  • Improvised in live situations and performances in case of unforeseen events.

Manager/Front of House/Waitress

Anthony and Joanna Connolly
Stratford-upon-Avon, Warwickshire
01.2016 - Current
  • Maintained clean and tidy front-of-house, including housekeeping duties, which helps boost customers first impression and guarantees a clean, safe environment for staff and guests. This includes sweeping, vacuuming, cleaning of all tables, floors, toilets and set up of the restaurant.
  • Greeting up to 50 customers a night with a warm and professional manner, with built in rapport.
  • Gained experience in all restaurant activities, including waiting, bar and front of house.
  • Handled all bookings for the restaurant through their different formats.
  • Organised events and social/special occasions including local artists, parties, social clubs and events such as weddings and wakes.
  • Supervising and organisation of staff and their availability and scheduling them accordingly.
  • Communication with all associated companies and their deliveries/orders weekly.

Education

A-Levels - English Literature and Language, Music and Drama

Chipping Campden School
Chipping Campden
09.2017 - 08.2019

Diploma of Higher Education - Musical Theatre

London College of Music (LCM)
Warwickshire
09.2018 - 07.2019

Skills

  • Attentive listener, with history of working in customer service
  • Inventory stocking and checking
  • Payment processing and organising
  • Supply management including communication with supply companies
  • Adept at computer systems
  • Answering customer questions and helping calm pressurised situations
  • Document filing/ filling out
  • Communication skills/ problem solver
  • Marketing (including social media)
  • Upselling of products
  • Team building/ working well with others
  • Time management

Timeline

Diploma of Higher Education - Musical Theatre

London College of Music (LCM)
09.2018 - 07.2019

Musician/local artist

Local businesses
06.2018 - Current

A-Levels - English Literature and Language, Music and Drama

Chipping Campden School
09.2017 - 08.2019

Manager/Front of House/Waitress

Anthony and Joanna Connolly
01.2016 - Current

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Hannah Connolly