Hannah Coleman
Ilminster,Somerset
Summary
Dynamic individual with a strong foundation in problem-solving, communication skills, team building, and leadership. Demonstrates exceptional calm under pressure, ensuring effective decision-making and team cohesion in challenging situations. Committed to leveraging these skills to drive organisational success and foster a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Work experience
Seismic Performance LTD
Frome, Somerset
2025.06 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Sales supervisor
Hotel Chocolat
Street, Somerset
2023.09 - Current
- Delivered excellent customer service by addressing and resolving issues promptly.
- Managed customer queries to improve overall service experience.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Leading shifts and guaranteeing sales meet targets and exceptional customer experience is provided.
- Executed cash-up of tills and conducted store lockdown at conclusion of shifts, guaranteeing setup for following trade day.
- Launched store for day’s trading, assuring comprehensive staff assistance on shift and verification of effective cash-up from previous day.
- Facilitated stock relocation across stores to optimise sales results and maintain superior inventory quality.
Race event volunteer
UCS College Group
Bridgwater, Somerset
2025.03 - 2025.06
- Utilised diagnostic tools effectively, pinpointing mechanical problems quickly.
- Alleviated potential issues by diagnosing mechanical faults promptly.
- Conducted routine checks on vehicle, ensuring mechanical soundness.
- Kept accurate record keeping for traceability purposes.
- Repaired mechanical faults with precision to restore vehicle functionality.
Education
Level 2 extended diploma in motorsport maintenance - Motorsport Engineering
UCS College group
Bridgwater, Somerset 2024.09 - 2025.06
Level 3 extended diploma in motorsport maintenance - Motorsport Engineering
UCS College Group
Bridgwater, Somerset 2025.09 -
GCSEs 9-4 - GCSE
Holyrood Academy
Chard, Somerset 2018.09 - 2023.06
Skills
- Problem-solving
- Communication skills
- Team building
- Leadership
- Calm under pressure
Affiliations
- Reading
- Mechanics
- Rollerskating
- 3D printing
Accomplishments
- Received award for 5th place across 40+ individuals for extended unit grades - 84%
- Received award for depth, quality and timely submissions on extended unit practical assessments.
Certification
Level 2 extended diploma in motorsport vehicle maintenance and repair (VRQ) - IMI Institute of the motor industry, 17/07/2025.
References
References available upon request.
Timeline
Level 3 extended diploma in motorsport maintenance - Motorsport Engineering
UCS College Group
2025.09 -
Work experience
Seismic Performance LTD
2025.06 - Current
Race event volunteer
UCS College Group
2025.03 - 2025.06
Level 2 extended diploma in motorsport maintenance - Motorsport Engineering
UCS College group
2024.09 - 2025.06
Sales supervisor
Hotel Chocolat
2023.09 - Current
GCSEs 9-4 - GCSE
Holyrood Academy
2018.09 - 2023.06