Hannah Brasch
City of London
Summary
Results-driven Operations Manager with a successful track record in the property industry, driving operational stability, efficiency, and profitability. Proven expertise in planning, coordinating, and executing production strategies. Recognised for collaborative leadership with stakeholders and colleagues, translating business requirements into solutions, and achieving defined objectives. Eager to leverage extensive experience and take on new challenges within a new industry, bringing a strategic and results-oriented approach.
Overview
8
8
years of professional experience
2
2
Certificates
Skills
- Operational Planning
- Relationship Building
- Project Coordination
- Workflow Optimisation
- Business Strategy
- Analytical Problem Solving
- Compliance and Regulations
- Policies and Process Implementation
- Eye for Detail
- Ability to Multitask and Context Switch
- Communication
- Tech Savvy
Certification
Prince2 2017 Practitioner
Learning People Global 2023
Prince2 Foundation
Learning People Global 2022
Work history
Operations Manager
Storm Inventories
London
Jul 2017 - Current
- Strategically scheduled and managed 15+ staff members, maintaining high-performing business operations.
- Led overall direction, coordination and evaluation of department functions.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Supervised daily operations, acting as the point of contact for any queries or obstacles.
- Managed accounts for individual clients and determined budgets for subcontractor jobs.
Portfolio property manager
Glenthorne Properties
London
Dec 2016 - Jul 2017
- Coordinated contractors, consultants and stakeholders to deliver projects within time and budget targets.
- Assisted with budget planning and coordination, accounting for local market changes.
- Assessed spending against agreed budgets to maintain alignment.
- Monitored and recorded asset maintenance and potential future costs to accurately portray data and advise clients.
- Improved service quality through tactical reactive and preventative maintenance programmes.
- Managed contractor invoices and secured timely payments
Inventory Clerk
Pro Property London
London
Apr 2016 - Dec 2016
- Meticulously followed company procedures and guided best practices to customers.
- Managed work diary, optimising schedule to handle high volume of appointments.
- Confidently adapted to schedule changes to maximise productivity and overcome unforeseen practical daily challenges.
- Compiled high-quality inventory reports using Microsoft Word and Excel.
- Employed sharp attention to detail to describe properties and contents with accuracy.
Education
Diploma of Business & Business Management -
Metropolitan South Institute of Tafe
Brisbane, AustraliaPine Rivers State High School
Brisbane Australia 2003 - 2007
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