Hannah Bradford
Norwich,Norfolk
Summary
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
Administrator
Norfolk Community Eating Disorder Service (NCEDS)
Norwich, Norfolk
04.2021 - Current
- Provided comprehensive administrative support to clinical and non-clinical team members to ensure smooth daily operations within service.
- Acted as first point of contact for patients, GPs, and other medical professionals accessing service.
- Maintained accurate data administrative records related to patient care and minutes from multi-disciplinary team clinical meetings.
- Streamlined office operations by implementing efficient administrative procedures across MS Office package.
HR Associate
Potters Leisure Resort
Hopton on Sea, Norfolk
09.2015 - 02.2021
- Enhanced employee retention through successful implementation of wellbeing strategies, resulting in lower turnover rates.
- Achieved high levels of employee satisfaction by developing and executing comprehensive onboarding and engagement programmes.
- Championed mental health awareness campaigns across organisation, fostering supportive workplace culture.
HR Assistant
Coplus Limited
Norwich, Norfolk
09.2009 - 08.2015
- Supported management and team leaders with all aspects of day to day employee management.
- Provided administrative support to senior management, minute taking, meeting notes.
- Protected confidential information, adhering strictly to data protection laws.
- Assisted senior members of HR team on matters relating to absence management, disciplinary meetings, grievances.
Education
Higher National Diploma - Health Studies.
City College Norwich
Norwich, England 09.2007 - 06.2009
GCSEs - Maths (C) English (C) Science (C) Information Technology (C) Textiles (A)
Thorpe St Andrew High School
Norwich 09.2003 - 06.2007
Skills
- Customer relationship and communication skills
- Microsoft office suite proficiency
- Discretion and confidentiality
- Attention to Detail
- Reporting and documentation
- Knowledge of HR and employee wellbeing and engagement strategies
Timeline
Administrator
Norfolk Community Eating Disorder Service (NCEDS)
04.2021 - Current
HR Associate
Potters Leisure Resort
09.2015 - 02.2021
HR Assistant
Coplus Limited
09.2009 - 08.2015
Higher National Diploma - Health Studies.
City College Norwich
09.2007 - 06.2009
GCSEs - Maths (C) English (C) Science (C) Information Technology (C) Textiles (A)
Thorpe St Andrew High School
09.2003 - 06.2007