Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic
Hannah Aston

Hannah Aston

Quarry Bank,West Midlands

Summary

I am a qualified Veterinary nurse with 24 years experience; within this time , I have gained a vast amount of industry expertise, In general nursing, sole charge Night work, Emergency and critical care, Physiotherapy and Management.

I have the ability to cope with a demanding job and work well under pressure since I am an organised person with good management skills. I am confident working independently using my initiative, but I work well as part of a multidisciplinary team also.

I'm a non-judgemental person with a patient attitude and relate well to others. These are professional qualities that I feel benefit me in my career.

Overview

29
29
years of professional experience

Work history

Consult Vet Nurse

Manor Veterinary Centre
Halesowen, West Midlands
2023.11 - Current
  • Administered vaccinations, preventing spread of infectious diseases.
  • Educating pet owners on preventative healthcare, promoting long-term animal health.
  • Call owners for any upcoming appointments or treatments available to them to gain client satisfaction.
  • Built rapport and trust with pet owners through good communication.
  • Update patient records and make sure they are accurate to ensure no issues with follow-up appointments.
  • Offer emotional support to owners through distressing times.

Night Vet Nurse

Clent Hills Vets
Bromsgrove, West Midlands
2023.04 - 2023.11
  • Answered the phones and triaged animals based on the severity of the case, called the vets as required.
  • Assisted veterinarians during surgical procedures.
  • Prepared animals for surgery, ensuring minimal complications during operations.
  • Monitored recovering animals post-surgery to prevent post-operative complications.
  • Observed and noted changes in patients' conditions, kept vets up to date.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.
  • Conducted initial examinations of pets upon arrival to assess their health status. and prioritised treatment based on the care needed.
  • Offered emotional support to animal owners throughout distressing times.

Head Night Nurse

608 Vets Solihull
Solihull, Birmingham
2016.09 - 2023.04
  • Answered the phones and triaged patients, organised appointments in order of severity.
  • Kept vets up to date with appointments coming down or that had been triaged over the phone, kept records up to date.
  • Monitored vital signs of critically ill patients.
  • Handled emergency situations effectively with quick decision-making.
  • Delivered patient care throughout night shifts.
  • Provided emotional support to clients in distressing times.
  • Documented all care information provided on patient records.
  • Given fully informative handovers at the end of shift through concise and accurate communication.
  • Advised day staff or any changes or new patients and done a full hand over and treatment plan for that day.
  • Organised rota schedules for night staff to maintain full coverage and ensure continuity of care.
  • Made sure we maintained customer satisfaction by resolving issues.

Emergency Principle Nursing Manager

Vets Now Worcester
Worcester, Worcestershire
2010.05 - 2016.08
  • Spoke to member clinics and made sure transferred animals were sent with the relevant paperwork and plan of overnight treatment and that the vet who was taking on the case had been updated and spoken to.
  • Helped with the hiring processes and recruitment when needed to attract qualified candidates and build a successful team.
  • Led performance reviews, identifying areas for improvement to support team development.
  • Attended senior management meetings and implemented changes with staff.
  • Conducted monthly meetings to review KPIs and manage stock and staffing budgets.
  • Delegated tasks to team members to enhance workflow and efficiency to maximise productivity.
  • Maintained inventory control, reduced stock shortages.
  • Built strong relationships with clients and member vet clinics to enhance performance and secure repeat business.
  • Arranged locum cover during staff leave.

Vet Nurse locum

Sprinz and Nash, Bondi Vets Australia, Pet Doctors
Oxford, Australia, Soham., All over
2003.10 - 2010.05
  • Adapted work schedule to include nights, weekends, and bank holidays to ensure I have worked in all areas and sectors.
  • I tried large animal work for a different experience.
  • I learned how to adapt to how other clinics run and how to work with different members of staff, pushing me out of my comfort zone.
  • Learned and applied new skills from different places UK and also other countries such as Australia.
  • Carried out day-to-day duties efficiently.
  • Showed that I was adaptable to any situation and put myself out there even if it was uncomfortable to do so.

Qualified Vet Nurse

Manor Vets Halesowen
Halesowen, West Midlands
1998.02 - 2003.10
  • Conducted pre-operative checks on patients ensuring safety during surgeries.
  • Prepared animals for surgery, ensuring minimal complications during operations.
  • Monitored recovering animals post-surgery to prevent post-operative complications.
  • Ensured patients were comfortable by administering prescribed medications and treatments.
  • Comforted distressed animals during examination processes, minimising stress levels and potential injuries.
  • Maintained clean and hygienic kennels, promoting overall animal well being.

Education

Post Graduate Degree - Veterinary Physiotherapy

National Association of Veterinary Physiotherapists
Nottingham
/2007 - /2008

NVQ Level 3 - Veterinary Nursing

Veterinary Nursing
Rodbaston Stafford
/2001 - /2002

NVQ Level 2 - Veterinary Nursing

Veterinary Nursing
Rodbaston, Stafford
/2000 - /2001

NVQ Level 1 - Pre-Veterinary Nursing

Pre Veterinary Nursing
Rodbaston, Stafford
/1999 - /2000

NVQ Level 2 - Animal Care

Animal Care
Halesowen, West Midlands
/1998 - /1999

Skills

  • Patient confidentiality
  • Problem-solving
  • Industry expertise
  • Client engagement
  • Communication skills
  • Organised and efficient
  • Calm under pressure
  • Team building
  • Comfortable Sole charge

Accomplishments

My most recent award was for being nominated by my workplace for the Brilliant People awards 2026

My biggest accomplishment was making Principle Nursing manager of an emergency clinic after only 6 months of being employed. Then watching it thrive and grow for the 6 years I worked there, gaining and sustaining a lot of member practices over the years through trust and dedication.

My personal accomplishment was passing my post graduate degree in physiotherapy and working the business alongside my Veterinary job.

I have worked in many areas of the industry, such as General day practice, Consult nurse, Emergency and critical care, Out of hours, Physiotherapy and Management. Not only did i want to learn all areas of the trade, I wanted to see how other clinics and people worked, so I registered as a locum and travelled around the UK and Australia, these are all great accomplishments.

It's an honour to feel like you make a difference everyday, to both animals and clients.

Timeline

Consult Vet Nurse

Manor Veterinary Centre
2023.11 - Current

Night Vet Nurse

Clent Hills Vets
2023.04 - 2023.11

Head Night Nurse

608 Vets Solihull
2016.09 - 2023.04

Emergency Principle Nursing Manager

Vets Now Worcester
2010.05 - 2016.08

Vet Nurse locum

Sprinz and Nash, Bondi Vets Australia, Pet Doctors
2003.10 - 2010.05

Qualified Vet Nurse

Manor Vets Halesowen
1998.02 - 2003.10

NVQ Level 2 - Animal Care

Animal Care
/1998 - /1999

NVQ Level 1 - Pre-Veterinary Nursing

Pre Veterinary Nursing
/1999 - /2000

NVQ Level 2 - Veterinary Nursing

Veterinary Nursing
/2000 - /2001

NVQ Level 3 - Veterinary Nursing

Veterinary Nursing
/2001 - /2002

Post Graduate Degree - Veterinary Physiotherapy

National Association of Veterinary Physiotherapists
/2007 - /2008
Hannah Aston