Hannah Adaja
Rainham,Essex
Summary
Ambitious law postgraduate with a background in administrative support and customer service. Seeking to leverage legal knowledge and experience to deliver exceptional client experiences in dynamic customer-facing roles.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Administrative assistant
Orion Global Limited
Southampton
2025.04 - 2025.09
- Assisted in organising filing systems and updating digital and paper records.
- Facilitated effective communication within team.
- Supported organisation of client meetings, prepared agendas, and recorded minutes.
- Maintained stock levels to prevent shortages in office supplies.
- Processed invoices, receipts, and expense records.
Paralegal
DAS Law
Bristol
2024.07 - 2024.12
- Assisted with legal research to support solicitors and paralegals within employment department in addressing employment tribunal cases.
- Drafted legal documents such as client letters, ET1 and ET3 tribunal forms, witness statements, and schedules of loss.
- Conducted client interviews via telephone and video call.
- Maintained regular communication with clients through telephone and email.
- Managed caseload of up to 50 clients effectively.
Customer Care Assistant
McDonald's
Hatfield
2021.10 - 2023.07
- Facilitated friendly and effective customer service in a busy environment.
- Supported customers with placing orders, processing cash and card payments, and addressing delivery queries.
- Addressed customer complaints in line with company policy to ensure satisfaction.
- Cooperated with team members to maintain efficient daily operations and enhance customer experiences at the branch.
- Recorded customer interactions to document feedback accurately.
Education
Legal Practice Postgraduate Diploma
University of Westminster
London 2025.09 -
Bachelor of Laws LLB (Hons)
University of Hertfordshire
Hatfield 2020.09 - 2023.06
A-Levels -
Havering Sixth Form College
London 2018.09 - 2020.06
Skills
- Communication skills
- Time management
- Organizational proficiency
- Records management
- Document preparation
- Legal research
- Microsoft Office expertise
- Client management
- Customer service
- Adaptability
Affiliations
- Reading
- Blogging
- Volunteering
- Following global news
- Analysing documentaries
- Team sports
References
References available upon request.
Timeline
Legal Practice Postgraduate Diploma
University of Westminster
2025.09 -
Administrative assistant
Orion Global Limited
2025.04 - 2025.09
Paralegal
DAS Law
2024.07 - 2024.12
Customer Care Assistant
McDonald's
2021.10 - 2023.07
Bachelor of Laws LLB (Hons)
University of Hertfordshire
2020.09 - 2023.06
A-Levels -
Havering Sixth Form College
2018.09 - 2020.06