Hanna Sweeney
Hatton,Warwickshire
Summary
An enthusiastic, hardworking individual who demonstrates strong time management and prioritization skills.
A friendly, punctual, and enthusiastic team player who works well in a team setting and understands the importance of completing the tasks at hand within the allocated timeframe.
I thrive under challenges and adapting to a new role, yet I am able to remain calm and focused putting the customer first and ensuring things run smoothly.
From my experience working both as a recovery support worker and an equine groom/trainer, plus in other roles such as a waiter/restaurant staff and superstore worker I have acquired key skills in working effectively alongside my colleagues and putting the needs of the customers and business as my priority, which will enable me to be an effective and efficient colleague within any setting.
Overview
9
9
years of professional experience
Work history
Equine worker
Private employer
sauðarkrokur, North Iceland
01.2025 - 05.2025
- Worked on fast-paced breeding and training farms abroad, contributing to the smooth running of day-to-day operations.
- Led small teams of 2–3 staff when required, organising tasks and adapting schedules to changing priorities.
- Communicated with owners, trainers, and potential buyers to ensure satisfaction and clear information sharing.
- Assisted in coordinating horse training, breeding activities, and sales preparation.
- Demonstrated strong time management, problem-solving, and adaptability in a demanding environment.
Equine worker
Kjarr Horses
selfoss, Iceland, South Iceland
01.2023 - 08.2024
- Worked on fast-paced breeding and training farm, contributing to the smooth running of day-to-day operations and horse care routines.
- Led small teams of 2–3 staff when required, organising tasks, monitoring progress, and ensuring high standards were maintained.
- Planned daily schedules to maximise efficiency, adapting quickly to changing priorities such as weather, horse needs, and client visits.
- Communicated with owners, trainers, and potential buyers to ensure their expectations were met and they remained informed and satisfied.
- Helped coordinate horse training, sales, and breeding activities, demonstrating strong teamwork and problem-solving abilities.
- Communicated professionally with clients bringing horses for training or visiting the farm to view potential purchases.
- Provided clear updates on horse progress and ensured all visitors had a positive experience.
- Supported important administrative tasks such as scheduling, recording feed/training needs, and organising work lists for the team.
- Represented the farm to international customers, showing confidence and a proactive service approach
Equine Groom
Torfunes horse farm
Iceland
01.2021 - 05.2021
- Developed strong adaptability by living and working overseas for 5 years in Iceland’s demanding equine farming industry in this job and others similar
- Learnt to work in fast-moving environments while managing many responsibilities simultaneously.
- Built cultural awareness and communication skills through working in multilingual teams and engaging with international clients.
- Supported the health, welfare, and performance of horses while ensuring all operational tasks were completed efficiently.
- Collaborated closely with colleagues, attending meetings and adjusting to priorities to keep the farm running effectively each day.
- Took initiative when challenges arose, solving problems quickly and maintaining a positive and reliable work ethic.
Store worker
tesco
Stratford-upon-Avon, Warwickshire
10.2021 - 10.2022
- Helped create a welcoming atmosphere through friendly interaction with shoppers.
- Assisted during busy periods such as holiday seasons effectively managing increased footfall.
- Collaborated with team members to ensure smooth daily operations.
- Monitored expiry dates on perishable items to maintain product quality.
- Maintained orderliness in the stockroom for easier navigation and retrieval.
- Guided customers to locate products or alternative items.
- Picked and prepared online grocery orders with high accuracy and efficiency.
- Replenished shelves and ensured excellent product presentation on the shop floor.
- Assisted customers with queries to ensure a positive shopping experience.
- Worked to meet delivery and productivity targets while supporting team needs.
Recovery Support Worker
Rethink Mental Illness
Stratford-upon-Avon, Warwickshire
09.2018 - 08.2020
- Delivered high-quality rehabilitation care to 8 patients, supporting a Rehabilitation team of 7
- Facilitated smooth patient operations, continuously gathering and accurately recording patient data.
- Promoted wellbeing and self-reliance, acting as a positive influence on patients, carers and families.
- Established daily activity programs, supporting and motivating patients to retain and maintain maximum independence.
- Supported individuals with mental health needs, promoting independence and wellbeing.
- Administered medication in line with prescribed plans and organisational policies.
- Monitored and documented clients' mental and physical health, reporting concerns promptly.
- Followed safeguarding, health & safety, and confidentiality procedures.
- Utilised de-escalation and calm communication strategies during challenging situations.
Bar and waiter
Walton hall hotel
Warwick, Warwickshire
08.2016 - 05.2018
- Delivered high-quality customer service in a busy hotel restaurant and bar, taking orders, serving food/drinks, and processing payments.
- Maintained a clean and organised dining area, preparing tables and supporting smooth service.
- Handled customer requests professionally and resolved issues quickly to ensure a positive dining experience.
- Worked flexibly across bar and restaurant roles, supporting colleagues during peak times and events.
- Operated tills, managed cash/card payments accurately, and followed opening/closing procedures.
- Built strong communication skills through constant interaction with customers, bar staff, and kitchen teams.
Education
A-Levels - Land based-Equine
Hartpury college and University
Hartpury, Gloucestershire06.2020
GCSE -
Oxford Open Learning
08.2016
Skills
- Energetic self-starter
- Outgoing and enthusiastic
- Customer- and service-oriented
- Quick learning skills
- Physically fit
- Excellent time management and organization
- Superior communication skills
- Effective team member
- Great attention to detail
- Teamwork work and collaboration; able to support and lead others when required
- Strong work ethic, cheerful and positive attitude, and reliability
- Ability to work under pressure and adapt quickly
- Safeguarding and confidentiality awareness
- Experience working internationally
References
On request
Timeline
Equine worker
Private employer
01.2025 - 05.2025
Equine worker
Kjarr Horses
01.2023 - 08.2024
Store worker
tesco
10.2021 - 10.2022
Equine Groom
Torfunes horse farm
01.2021 - 05.2021
Recovery Support Worker
Rethink Mental Illness
09.2018 - 08.2020
Bar and waiter
Walton hall hotel
08.2016 - 05.2018
A-Levels - Land based-Equine
Hartpury college and University
GCSE -
Oxford Open Learning