Summary
Overview
Work history
Education
Skills
Timeline
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Hanna Slade

Sunderland,Tyne and Wear

Summary

Creative and outgoing individual, able to communicate effectively between team members and customers. Very creative whilst being proficient in basic arithmetics. Flexible part-time hours and completely willing to work nights and weekends.

Overview

3
3
years of professional experience

Work history

Sales assistant

Next
Peterborough, Cambridgeshire
2023.07 - 2023.07

My time at Next was a temporary position during the summer, however, I still learnt valuable skills.

I underwent safety training for moving heavy loads and working at heights among other safety protocols.

This is where I became proficient in working tills including cash and card transactions, and completing refunds.

This experience allowed me to first discover how to function as a team and achieve tasks to a high standard.

Retail team member

Krispy Kreme
Peterborough, Cambridgeshire
2023.09 - Current

As a part-time Retail Team Member at Krispy Kreme I am trained in handling food safely and also providing drinks for customers, including coffees and milkshakes.

I am competently able to assist in customer transactions whilst appearing friendly and sociable.

As well as being able to simply complete transactions, I have learnt skills in upselling and providing more detailed and complex information regarding allergens and ingredients to customers.

I also have skills in correctly cleaning areas with food products as well as maintaining an organised and efficient work space.

My time working in a team has allowed me to have open and healthy communication skills.

Education

GCSEs - Maths, English Language

Hampton College
Peterborough
2021.09 - 2022.06

A-Levels - English Literature

Hampton College
Peterborough
2022.09 - 2024.06

A-Levels - Art & Design

Hampton College
Peterborough
2022.09 - 2024.06

A-Levels - Drama & Theatre Studies

Hampton College
Peterborough
2022.09 - 2024.06

Bachelor of Arts - Film Production

University of Sunderland
Sunderland
2024.09 -

Skills

  • Digital payment processing
  • Return and exchange procedures
  • Till operation
  • Health and safety training
  • Breakfast barista coverage
  • Flexible
  • Retail display creativity
  • Practical organisation
  • Tactful up-selling
  • Empathy in customer interactions
  • Basic excel competence
  • Customer Service

Timeline

Bachelor of Arts - Film Production

University of Sunderland
2024.09 -

Retail team member

Krispy Kreme
2023.09 - Current

Sales assistant

Next
2023.07 - 2023.07

A-Levels - English Literature

Hampton College
2022.09 - 2024.06

A-Levels - Art & Design

Hampton College
2022.09 - 2024.06

A-Levels - Drama & Theatre Studies

Hampton College
2022.09 - 2024.06

GCSEs - Maths, English Language

Hampton College
2021.09 - 2022.06
Hanna Slade