Hanna Kushnir

• Facilitated team meetings for clear communication and goal alignment.
• Handled customer complaints, ensuring swift resolution and client retention.
• Fostered a professional work environment through strong leadership skills.
• Coordinated staff schedules to ensure optimal coverage during peak times.

• Conducted market research surveys over the phone to gather valuable consumer insights.
• Facilitated positive customer experiences with attentive service.
• Built long-term client relationships through exceptional customer service skills.
• Provided technical support for customer issues, demonstrating problem-solving skills.

• Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
• Monitored line work processes to ensure consistency in quality, quantity and presentation.
• Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.

• Managed and rented out rental properties.
• Assisted clients with corporate relocation services.
• Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
• Collated detailed property information and organised photo shoots.
• Showed residential properties and explained features, value and benefits of available homes.

During the lockdown period, there were several weeks I was on furlough, however, I did some ad-hoc jobs including cleaning, cooking, stock-taking for small businesses. During this time, I learnt dancing.