Hanna Hartman
Warminster,Wiltshire
Summary
An outgoing, friendly individual with two years of hospitality experience and one year in childcare, demonstrating a positive outlook. Committed to learn and enhance experience. I am highly-motivated and hard-working with a variety of skills.
Handling fast paced, demanding environments is something I am highly accustomed with my previous jobs working in busy restaurants as well as managing high energy children from overnight camp to the classroom.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Waitress
Bills Resturant
Guildford, Surrey
05.2023 - Current
- Greeted and seated guests in a welcoming manner, giving them a positive first impression.
- Accurately took orders, served food and beverages, and provided attentive service.
- Processed payments, and maintained accurate transactions.
- Organised seating arrangements for bookings and walk in tables, keeping the turn over of tables efficient.
- Served drinks, often making them, while running food to tables, demonstrating excellent multitasking.
- Prioritising customer satisfaction by delivering exceptional service with attention to detail, ensuring a memorable dining experience.
Catering staff member
Dinner parties
Epsom, Surrey
12.2022 - 12.2025
- Promptly serving food and beverages.
- Welcomed guests, took coats and offered a drink straight away.
- Gave attentive and friendly service
- Utilised time management skills to accomplish tasks efficiently.
- Made sure the work environment was clean and safe, cleaned up after the dinner parties.
Teaching assistant
Pewley downs infant school
Guildford, Surrey
09.2024 - 11.2025
- Supervised students in the school or on field trips providing safe, environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Supported the main teacher with behaviour management
- Kept the children engaged by making the environment fun and interactive
- Playing games with the students during break times
Summer camp counsellor
YMCA Camp Manitou-Lin
Middleville, Michigan USA
05.2025 - 08.2025
- Conducted activities for campers, ensuring engagement and enjoyment during each session.
- Supervision was a huge part of this role, I made sure all children were having fun in a safe environment.
- Keeping the children entertained was something I greatly enjoyed in this role, by singing songs and playing games with them.
- Assisted in clean-up duties, such as at meal times and cleaning the cabins, toilets and the rest of camp every week.
- Received two weeks of intensive training including a First Aid certification, how to run: archery, zip lining, fishing, group games, kayaking
- Implemented emergency procedures effectively (searching for a lost camper in the water and on land).
- Deescalated conflicts between campers, and managing behaviour promoting and modelling the core values of Caring, Honesty, Respect, Responsibility and Inclusion.
- Independence was a useful skill I improved in this job, when having to plan the day and take care of a group of 10 campers on my own. My teamwork was also enhanced, by leaning on other counsellors when I needed help and assisting when they needed.
- Communicating with leadership and other counsellors was hugely important to keep the day running smoothly.
SEN teaching assistant
Holy Trinity Pewley Downs school
Guildford, Surrey
09.2024 - 03.2025
- Provided one-to-one support to a child aged 5 with autism, helping him with daily activities as well as assisting teaching him to read and write.
- Promoted inclusion with the other children and independence in his learning.
- Managed behavioural challenges effectively, maintaining a positive learning environment.
- Tailored my teaching style to suit his specific learning needs, to increase engagement.
After school assistant
Holy Trinity Primary School
Guildford, Surrey
09.2024 - 03.2025
- Ran activities and played games with the children.
- Supervised behaviour ensuring a safe environment.
- Kept accurate records of children's attendance.
- Encouraged positive behaviour amongst the children, fostering an atmosphere of respect and friendship.
- Served food during snack times and taught the children responsibility by cleaning up after themselves.
Cafe worker
Zero Carbon
Guildford, Surrey
12.2021 - 02.2022
- Prepared hot and cold beverages as well as pastries and cakes for customers' satisfaction.
- Maintained clean and organised work area, cleaning the centre after closing .
- Engaged with customers in a friendly manner.
- Helped with general jobs around the centre as well as working in the cafe.
Education
A-Levels - Psychology
Guildford county School
Guildford, Surrey 09.2022 - 06.2024
A-Levels - Music Techology
Guildford county school
Guildford 09.2022 - 06.2024
A-Levels - Sociology
Guildford county school
Guildford 09.2022 - 06.2024
Skills
- 2 years of service experience
- 1 year of childcare experience
- First Aid
- Teamwork
- Communication
- Confidence
- Time management
- Hygiene regulations compliance
- Restaurant etiquette familiarity
- SEN training
- Autism spectrum disorder understanding
- Phonics knowledge
- Able to communicate fluently in English, Swedish and basic Spanish
- Independence
- Resilience
- Willingness to learn
Affiliations
- Music
- Ice Skating
- Fitness
- Singing
Accomplishments
I earned the role of House Captain in my college, this greatly improved my leadership, communication and organisation skills. This role would require me to coordinate and plan events, encouraging over 200 students to participate.
Certification
- First Aid
- Food Safety
- Fire Safety
- Disability Awareness
Languages
English
Native
Swedish
Fluent
Spanish
Intermediate
Timeline
Summer camp counsellor
YMCA Camp Manitou-Lin
05.2025 - 08.2025
Teaching assistant
Pewley downs infant school
09.2024 - 11.2025
SEN teaching assistant
Holy Trinity Pewley Downs school
09.2024 - 03.2025
After school assistant
Holy Trinity Primary School
09.2024 - 03.2025
Waitress
Bills Resturant
05.2023 - Current
Catering staff member
Dinner parties
12.2022 - 12.2025
A-Levels - Psychology
Guildford county School
09.2022 - 06.2024
A-Levels - Music Techology
Guildford county school
09.2022 - 06.2024
A-Levels - Sociology
Guildford county school
09.2022 - 06.2024
Cafe worker
Zero Carbon
12.2021 - 02.2022
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