Overview
Work history
Education
Skills
Timeline
Generic

Hanna Awan

Edinburgh

Overview

16
16
years of professional experience
12
12
years of post-secondary education

Work history

Cleaner

Edinburgh City Council
Edinburgh
04.2024 - Current

As a cleaner, i will do all types of cleaning including many places like schools, homes, etc. I can also clean any type of mess no matter of size. I have also been taught all about COSHH and the Health and Safety at Work.

Cleaner

Self-employed
Edinburgh
10.2021 - Current
  • Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.

Room attendant

Murrayfield Hotel
Edinburgh
10.2019 - 06.2020
  • Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
  • Restocked amenities promptly, ensuring availability at all times.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Checked mini-bars daily, restocking as required for seamless guest experience.
  • Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Delivered extra linen and toiletries to meet guest needs.
  • Vacuumed and dusted reception areas and walkways.
  • Stocked trollies to maintain stable cleaning supplies.

Cleaner

Self-emploed
Edinburgh
10.2013 - 09.2019
  • Secured premises at end of shift, ensuring safety of all areas.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Emptied and cleaned trash cans following procedures.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.

Cleaner

Emprise Services Plc - Waitrose
Edinburgh
09.2012 - 03.2013
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.

Night shift cleaner

Our Dynamic Earth
Edinburgh
08.2011 - 07.2012
  • Handled sensitive items carefully whilst carrying out cleaning duties resulting in no damages or complaints from customers.
  • Promoted hygiene with thorough sanitisation of restrooms, kitchen areas, and public spaces.
  • Disposed waste materials properly to maintain a tidy environment.
  • Cleaned exterior spaces including car park and walkways improving overall aesthetics.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Maintained a safe environment for staff and patrons through regular inspections and immediate cleaning of hazards.
  • Followed specific instructions regarding use of chemicals, cleaners, machinery which resulted in increased efficiency.

Office cleaner

J S Millar limited
Edinburgh
03.2011 - 08.2011
  • Eased employee stress levels during peak times with organised cleaning schedules.
  • Coordinated well with other staff members whilst performing duties to maintain harmony.
  • Upheld sanitary conditions in break rooms and washrooms for staff wellness.
  • Promoted professional appearance of office with regular cleaning tasks.
  • Stocked bathrooms with necessary supplies to maintain hygiene standards.
  • Replenished stationery items when required, ensuring smooth operation of office activities.

Room attendant

Malmaison Hotel
Edinburgh
02.2009 - 12.2010
  • Maintained cleanliness of hotel rooms to improve guest satisfaction.
  • Provided detailed room service for the comfort of guests.
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Restocked amenities promptly, ensuring availability at all times.
  • Ensured high standards of hygiene by regularly sanitising all areas.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
  • Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
  • Delivered extra linen and toiletries to meet guest needs.
  • Vacuumed and dusted reception areas and walkways.
  • Reported maintenance issues for prompt resolution.
  • Stocked trollies to maintain stable cleaning supplies.

Education

Diploma of Higher Education - Faculty of Maritime Technology - Integrated Water and Land Transport

University of Technology
Szczecin - Poland
09.2005 - 02.2008

Diploma of Higher Education - Faculty Of Maritime Technology - Building and Repairing of Seagoing Vessels

University of Technology
Szczecin - Poland
09.2001 - 05.2006

A-Levels -

Technical School of Hotel Industry
Koszalin - Poland
09.1995 - 06.2000

Skills

  • Tact and diplomacy
  • Stamina and resilience
  • Adaptable under pressure
  • Bedmaking
  • Safety consciousness
  • Conflict Resolution
  • Exceptional communicator
  • Stress management
  • Laundry cleaning
  • Stain removal
  • Time-management
  • Professionalism
  • Furniture polishing
  • Ethical decision making
  • Hard floor mopping
  • Physical Fitness
  • Respect for property
  • Floor buffing
  • Sanitiser replenishment
  • Health and Safety regulations
  • Positive attitude
  • Risk Assessment
  • Floor cleaning
  • Equipment Maintenance
  • Punctual
  • Space organisation
  • Self-motivation
  • Vacuuming
  • Keen eye for detail
  • Waste disposal techniques
  • Hospitality standards

Timeline

Cleaner

Edinburgh City Council
04.2024 - Current

Cleaner

Self-employed
10.2021 - Current

Room attendant

Murrayfield Hotel
10.2019 - 06.2020

Cleaner

Self-emploed
10.2013 - 09.2019

Cleaner

Emprise Services Plc - Waitrose
09.2012 - 03.2013

Night shift cleaner

Our Dynamic Earth
08.2011 - 07.2012

Office cleaner

J S Millar limited
03.2011 - 08.2011

Room attendant

Malmaison Hotel
02.2009 - 12.2010

Diploma of Higher Education - Faculty of Maritime Technology - Integrated Water and Land Transport

University of Technology
09.2005 - 02.2008

Diploma of Higher Education - Faculty Of Maritime Technology - Building and Repairing of Seagoing Vessels

University of Technology
09.2001 - 05.2006

A-Levels -

Technical School of Hotel Industry
09.1995 - 06.2000
Hanna Awan