Summary
Work History
Education
Skills
Timeline
Generic

HANIKET MAYENKAR

WEMBLEY,Middlesex

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Work History

Desktop-support-technician

brakes
London, England
01.2022 - Current
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Worked with various systems, software and peripherals and various types of games.
  • Purchased, setup and installed new computers.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed malware, ransomware and other threats from laptops and desktop systems.

Education

ICT Technician Level 2

City & Guild
London
12.2021

A Level

Goa Board
Goa India
04.2007

GCSE

Goa Board
Goa India
03.2005

Skills

  • TCP/IP
  • Desktop support
  • Application support
  • Ticketing System Oversight
  • Support Documentation Generation
  • End-User Account Management
  • Data Transfer Best Practices
  • Technical issues analysis
  • Attention to Detail

Timeline

Desktop-support-technician

brakes
01.2022 - Current

ICT Technician Level 2

City & Guild

A Level

Goa Board

GCSE

Goa Board
HANIKET MAYENKAR