Hanifah Hussaini

• Greeted customers in a professional manner and provided friendly assistance.
• Recorded and maintained office expenses to track spending.
• Answered and helped resolve enquiries from the customers.
• Promoted products and services the centre were offering to customers.

• Attended regular training opportunities to maintain up to date knowledge on food and beverage best practices.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
• Built and nurtured customer loyalty by remembering personal preferences.

• Organised activities for children and created a welcoming, supportive environment to encourage participation.
• Established good rapport with parents and carers and gave updates about concerns about their child when necessary.
• Created positive learning environments, monitoring the children’s behaviour for safety.
• Always maintained safeguarding ratios of adult to child where if the children were over 8 then it was 1:10 however if they were under 8 it was 1:8.

• Provided maths and English, Science GCSE preparation tutoring, helping students to achieve target grades.
• Planned lessons to target subject weaknesses and build skills within strengths.
• Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
• Worked with people of all ages including adults who needed to improve English language skills.

• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Arranged tables and set up linens and silverware in preparation for guests.
• Regularly communicated with kitchen to maintain smooth front of house operations, minimising potential service delays.

• Provided friendly customer service at the prescription drop-off and pick up counters.
• Counted and labelled prescriptions with correct item and quantity.
• Recycled uncollected medicines.
• Learned how to correctly dispose of patient information.
• Printed shelf edge labels.
• Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
• Maintained confidential patient records in line with data protection laws.

• Created a campaign to promote the WeRise mentoring programme
• Researched what type of mentoring young people preferred.
• Created some content to post on their social media accounts.
• Presented research findings with clear communication and data visualisation skills.
• Manipulated qualitative and quantitative data to identify trends and generate actionable insights.

• Built solar panels for Brondesbury Park station.
• Planned and executed solo projects to improve garden design capabilities.
• Turned Overground platforms into biodiverse.
• Planted flowers and vegetables.
• Built terraced gardens and cleaned up gardens.
• Mentored and trained new team members, offering ongoing support and guidance to increase overall team efficiency.
• Awarded 4 AQA Unit Award Scheme Certificates in:

-Biodiversity, air quality and horticulture

-Business Studies

-Energy efficiency in the home

-Social media and communication

• Helped Brixton BID launch the first town-centre coffee cup recycling scheme in Lambeth.
• Encouraged customers to recycle cups in an environment- friendly way.
• Visited several Coffee shops and collected data from the public.
• Analysed data to spot patterns, trends and outliers and formulated solid conclusions.

• Thoroughly cleaned and disinfected play areas to control health risks.
• Prepared positive, productive learning environments with engaging wall displays and effective resources.
• Recorded and informed manager regarding injuries and accidents.
• Practiced child protection and health and safety measures to comply with guidelines.
• Taught alphabet and numeracy to enhance learning experience.