Hanif Ebrahim
Leicester
Summary
- Leadership skills using positive influences and direction to achieve goals.
- Established interpersonal skills maintaining relationships with colleagues to improve overall performance.
- Team building to unify one vision and passion of the brand.
- Coaching skills to identify and resolve any weaker areas.
- Creating innovative strategic plans to develop the brand to successfully compete within the industry.
- Risk management adhering and sound knowledge to all company policies.
Overview
14
14
years of professional experience
Work History
General Manager
Haute Dolci
leicester
09.2018 - Current
- Prepared annual budgets
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Introduced new methods, practices and systems to reduce turnaround time.
- Identified trends in customer marketplaces to develop valuable solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Coaching employees on practices, procedures and performance strategies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained and supervised staff.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Reconciled cash and credit card transactions to maintain accurate records.
General Manager
Exclusive Clothing LTD
london
02.2009 - 09.2018
- Developed and initiated projects, managed costs and monitored performance.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Modified and directed project plans to meet organizational needs.
- Identified plans and resources required to meet project goals and objectives.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Onboarded new employees with training and new hire documentation.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
High School Diploma -
Little Ilford School
UK06.1994
Skills
- Performance improvement
- Recruitment
- Training and Development
- Food Preparation and Safety
- Budget administration
- Relationship building
- Staff training/development
- Coaching and mentoring
- Team Leadership
- Cost reduction strategies
- Natural leader
Languages
Gujarati, Urdu, Punjabi
Native language
Timeline
General Manager
Haute Dolci
09.2018 - Current
General Manager
Exclusive Clothing LTD
02.2009 - 09.2018
High School Diploma -
Little Ilford School