Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Hanif Ebrahim

Leicester

Summary

  • Leadership skills using positive influences and direction to achieve goals.
  • Established interpersonal skills maintaining relationships with colleagues to improve overall performance.
  • Team building to unify one vision and passion of the brand.
  • Coaching skills to identify and resolve any weaker areas.
  • Creating innovative strategic plans to develop the brand to successfully compete within the industry.
  • Risk management adhering and sound knowledge to all company policies.

Overview

14
14
years of professional experience

Work History

General Manager

Haute Dolci
leicester
09.2018 - Current
  • Prepared annual budgets
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Coaching employees on practices, procedures and performance strategies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Set clear expectations and created positive working environment for employees.
  • Carefully interviewed, selected, trained and supervised staff.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Led and directed team members on effective methods, operations and procedures.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Reconciled cash and credit card transactions to maintain accurate records.

General Manager

Exclusive Clothing LTD
london
02.2009 - 09.2018
  • Developed and initiated projects, managed costs and monitored performance.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Modified and directed project plans to meet organizational needs.
  • Identified plans and resources required to meet project goals and objectives.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Onboarded new employees with training and new hire documentation.
  • Supervised labor costs and departmental expenses to remain in line with budget.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

High School Diploma -

Little Ilford School
UK
06.1994

Skills

  • Performance improvement
  • Recruitment
  • Training and Development
  • Food Preparation and Safety
  • Budget administration
  • Relationship building
  • Staff training/development
  • Coaching and mentoring
  • Team Leadership
  • Cost reduction strategies
  • Natural leader

Languages

Gujarati, Urdu, Punjabi
Native language

Timeline

General Manager

Haute Dolci
09.2018 - Current

General Manager

Exclusive Clothing LTD
02.2009 - 09.2018

High School Diploma -

Little Ilford School

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Hanif Ebrahim