Receptionist
Revive Brow Studio
Marple, Stockport
- Facilitated effective communication between stylists and clients for better service delivery.
- Upheld confidentiality of client records, ensuring trust and privacy protection.
- Implemented hygiene standards across the salon, creating a safe environment for both clients and staff members.
- Greeted every client warmly upon arrival, setting the tone for their experience in the salon.
- Maintained a clean, welcoming reception area for positive first impressions.
- Ensured smooth salon operations by managing appointment schedules and client queries.
- Promoted the use of gift vouchers during holiday seasons as an alternative gift option.
- Resolved any issues or complaints from clients professionally and amicably to ensure continued patronage.
- Assisted in inventory management, ensuring optimal stock levels at all times.
- Delivered excellent customer service to enhance client satisfaction and loyalty.
- Handled cash transactions with accuracy to maintain financial integrity of the salon.
- Processed payments using various methods, enhancing convenience for clients.
- Updated salon's social media platforms regularly, increasing visibility online.
- Performed end-of-day cashing up procedures.
